Some iOS users are facing problems that Siri is not functioning as expected. This article is designed to help you identify and fix various problems with Siri.
Siri, Speech Interpretation & Recognition Interface, is an intelligent – voice activated personal assistant. Apple released Siri as part of iOS 5. It is common that several users may experience issues with Siri after updating the iOS software. Sometimes you may experience that Siri may not work handsfree. Likewise, another common issue is that Siri does not work with headphones and Bluetooth headsets. If Siri does not work properly, here are solutions to some common problems.
Siri troubleshooting tips
Is Siri turned on?
Make sure that Siri is on. Go to Settings > General > Siri. If Siri is disabled, turn on Siri. If you do not see the Siri setting, it probably is because you disabled access to Siri. Simply go to Settings > General > Restrictions and turn on Siri (allow Siri).
Go to Settings > General > Siri then, toggle Siri off and on.
Does your device have an active internet connection?
Siri requires an Internet connection to work (Wi-Fi or cellular). If you are having network connection problems, you may want to read this article. You may try the following tips:
- restart your iPhone and iPad
- reset your network settings by going to Settings > General > Reset > Reset Network Settings
- restart your modem/router
Please also note that Siri may not work if your Internet connection is very slow.
Make sure that your device is running the latest version iOS. You can check this by going to Settings > General > Software Update. If there is an update available, update your device. You can update your device wirelessly:
- Tap Settings > General > Software Update then Download and Install.
Is your microphone working?
Siri may not be able to hear your voice because of possible microphone problems. Test your microphone. Simply record a video, and then watch your video. If you can detect your voice clearly, then Siri can hear you too. If not, it is possible that your microphone may not be working properly:
- If you have a protective case, try removing it then test again
- Clean your microphone because your microphone holes may be blocked with debris and dust. You may use a soft toothbrush. You may also use a can of compressed air to clean.
Disable Siri and restart your device
Go to Settings > General > Siri and turn off Siri. Then restart your device by pressing and holding the off/on (or sleep/wake) until you see the red slider. Then slide the slider. Then press and hold the off/on button until you see the Apple logo. Now turn Siri on.
Ensure that your Siri language is correct. Tap Settings > General > Siri > Language then pick your language from the list.
Siri is available on:
- iPhone 4s or later,
- All iPad Pro, iPad Air models,
- iPad (3rd generation)
- All iPad mini models, and
- iPod touch (5th and later)
This means that you will not have Siri, for instance, if you own an iPhone 4.
Another tip you may try is to perform this. Press and hold the on/off (sleep/wake) and home buttons together until you see the Apple logo. This will reset your iPhone or iPad. Note that this will NOT erase anything.
See also: Hey Siri issues?