Do you have a comment or suggestion about an Apple product or service? Do you want to send your feedback to Apple? You can easily let Apple know about any problems you run into or send suggestions, complaints. These feedbacks are important because they help Apple improve your Apple product and service experiences. This short how-to article explains how you can give feedback. Please note that Apple states that although they read all feedback or comments submitted but they cannot respond each submission. Apple has a team whose entire job is dedicated to reviewing feedback and escalating it to the proper outlets (such as the engineers for iTunes, iPhone, iPad, etc.), so you can rest assured that your voice will be heard!
Here is how:
How do I send feedback to Apple?
Please note that if you are having a specific problem and if you are looking for technical support (e.g. Buttons not working, broken screen etc), then contact Apple support. For support, you can call, chat or meet with a Genius at an Apple Store.
There are different ways to send your feedback. But first, let us explain what constitutes feedback. Here are the some basic feedback types that you can send:
- Complaints
- Bug reports (unexpected behaviors etc)
- Performance problems (application crash, application slow or unresponsive)
- Feature requests
- Other suggestions
Submit feedback via Apple’s web site:
You can easily send feedback online. Here is how:
- Visit Apple’s feedback website: apple.com/feedback/
- Choose a product or service
- Then use the form to send feedback. Make sure that you provide as much as detail you can. Also make sure that you enter your email (entering your email is optional). As it is stated above, Apple does not respond everyone who submits feedback.
- Click Submit Feedback and you are done.
If you are using an Apple computer (macOS), then you can also use the Feedback Assistant app.
Submit feedback via the Feedback Assistant app (macOS and iOS)
1. macOS
You can do this if you are running the macOS public beta.
- Launch the Feedback Assistant app by clicking the Feedback Assistant icon in the Dock.
- If this is your first time opening the app, you will bne asked to accept the licence agreement before using the app. Click Accept to continue.
- Enter your Apple ID and password and click Sign in.
- This looks like the mail app
- Click New Feedback
- You will be asked to describe your issue, after you are done, click Continue and submit.
2.iOS
If you are running the iOS public beta, you can do this:
- Open the Feedback Assistant (second page of your home screen)
- Enter your Apple ID and password and sign in.
- Describe and send your feedback.
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