iOS 10: Black Screen With Spinning Wheel, Fix

With the release of iOS 10, many users have reported black screen problems.

Users specifically say that their iOS devices become unresponsive and show a black screen with a spinning circle.

If your iOS device (iPad or iPhone) experiences a black screen with the spinning wheel that does not go away after upgrading to iOS 10, here are some troubleshooting steps you can try to fix.

  • Before you do anything, if you can, update your device to the latest version of iOS may fix this problem because Apple continuously releases new versions to address various bugs. You can do this wirelessly by going to Settings > General > Software Update.

See also: Mac Unresponsive?

iPhone iPad black screen

Force Restart

  1. Make sure that nothing is connected to your iPhone or iPad. Then do one of the followings:
    • iPhone 7 and iPhone 7 Plus: press and hold both the Power (sleep/wake) and Volume Down buttons until you see the Apple logo.
    • iPhone 6s and earlier models and all iPad models: Press and hold both the Power (sleep/wake) and Home buttons until you see the Apple logo.

See also: iPhone keeps restarting

Recovery Mode

If force restart does not work (your iDevice still does not respond), try this. Following these steps will put your device into recovery mode that may fix your issue.

  1. Try to back up your device.  Some users stated that this black screen goes away after 5-10 seconds. If your problem is like that, back up your device via iCloud by going to Settings > iCloud > Backup > Backup Now.
  2. Connect your device to your computer, Mac (macOS) or PC (Windows).
  3.  Launch iTunes
  4. Now force your device to restart (see above):
    • iPhone 7 and iPhone 7 Plus: press and hold both the Power (sleep/wake) and Volume Down buttons simultaneously
    • iPhone 6s and earlier models and all iPad models: Press and hold both the Power (sleep/wake) and Home buttons simultaneously
  5. Do not release the buttons, just keep holding down until you see the recovery mode screen:recovery mode screen
  6.  You will see an alert message. Simply choose Update. Now iTunes will update your device. DFU update

See also: iPhone unresponsive?

Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile.

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164 thoughts on “iOS 10: Black Screen With Spinning Wheel, Fix”

  1. I believe this problem is actually a way to force you to update.

    This is what happened to me. I have Automatic Updates turned off. There were major battery issues with iOS 11, so I would like to stay with iOS 11.1. However, this is no longer being signed by apple.

    Now iOS 11.2 & 11.2.1 are available. Out of curiosity, I clicked on the “Software Update” just to see what the latest version was so I could check online. It said 11.2.1, then I exited to the homescreen.

    Now I have the recurring black screen + spinning wheel every 30 seconds. And my phone gets *really* hot, with no apps going, and in airplane mode! I have turned off/ restarted several times, but same things keeps happening.

    Guess I have to update. There seems to be no other choice.

    Reply
  2. I’m updated to the latest update yet my phone has been freezing and now has done this. The trick worked but why does this do that? I thought I was getting hacked I have the I phone 7 plus why is it doing this? Do I need to just end up restoring my phone it has been freezing on me for 3 days now. I’m just confused :/

    Reply
  3. Now I’m trying to update my phone and keeps taking it to the black screen and its keeps loading and turns to my passcode but it doesn’t want to restart any help?

    Reply
  4. anyone please help.. my 2-year old Iphone 6, is on black screen with spinning wheel and then goes back to the HOME button for like every 1 minute…. =(

    Reply
  5. I have a similar issue but my iPhone 7 plus keeps restarting itself!!
    I just get a back screen with the spinning wheel on it, then I get asked for the password, this happens every 25 seconds!!
    tried the different reset options, didn’t work!

    Reply
    • same goes here. this happened every 1 minute and asked for a password. What should I do? tried to force restart. but didn’t work for my iPhone 7 plus. I only see the recovery mode screen..and nothing happens. Not received any alert message from iTunes.

      Help me…

      Reply

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