iPhone / iPad Text Sound Notifications Not Working? How to Fix

You may lose text sound notifications with incoming texts alerting you with a sound whenever you receive a text. This article explains what to do when your iPhone or iPad is not making any sounds when you get a new message.

Devices: All iPhone models (e.g., iPhone 6, iPhone 5, iPhone 6s ), all iPad models (e.g., iPad Air, iPad 2).

If you’re not getting notification sounds, then this article is for you.

See also: Apple Watch Not Getting Notifications From iPhone, Fix

How to fix sound notification problems

If iPad or iPhone notification sounds are not working, meaning if your iPhone (or iPad) does not let you know when you receive an incoming text message (e.g., iMessage), here is how to fix:

Before you do anything, make sure that you are using the latest version of iOS or iPadOS. On your device, go to Settings > General > Software Update. And if there is an update available, then follow the onscreen instructions.

1– Make sure that you do not have Do Not Disturb turned on. You may check this by going to Settings > Do Not Disturb. Set this to “Off”.

Turn Off Do Not Disturb
Turn Off Do Not Disturb

2– Make sure that Do Not Disturb is not turned on for any particular contacts. To check this, launch the Messages app where you can see your messages.  Does any message have any moon sign? If there is, this means that you enabled Do Not Disturb for that contact:

Messages Do Not Disturb
Messages Do Not Disturb

To disable this, tab “Details” and turn off “Do Not Disturb”

3– Tap Settings > Notifications > Messages, make sure that “Allow Notifications” is turned on.

See also: Notifications Disappearing From Lock Screen? Fix

4– Your device has a mute switch (ring or silent). On your iPhone, this switch is located on the left side of your device, on your iPad, it is located on the right side of your iPad:

iPhone Mute Switch
iPhone Ring Silent Switch

Make sure that the mute button isn’t turned on by pushing the “Ring/Silent” switch to the “Ring” position.

5– Try setting the alert to a different sound. On your iPhone or iPad, go to Settings > Notifications and select an app (e.g., Messages) and tap Sounds and select a different one.

6– Restart your device. Here is how you can restart your iPhone or iPad.

  • iPhone X, 11 or later: Press and hold the volume up (or down) and the side or top buttons together until you see the power off slider. And drag the slider and wait for your device to turn off. Press and hold the side or top button until you see the Apple logo.
  • Other iPhone or iPad models: Press and hold the side or top button until the power off slider appears. Then drag the slider and wait for your device to turn off. Press and hold the side or top button until the Apple logo appears.

7– Restart the Messages app. You can force the Messages app to close. Simply press the home button twice, find the Messages app, and swipe up to close it. Then relaunch again.

If you do not see the contact names, see this article.

See also: WhatsApp Push Notifications Not Working on iPhone

Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile.

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153 thoughts on “iPhone / iPad Text Sound Notifications Not Working? How to Fix”

  1. I am sure my iPhone is not silenced neither by hardware or software. Some messages do not alert. I was wander if the problem was that the messages I am testing have the same content. I changed the content a bit and still does not ring. Perhaps is that the sender is not in my list of contacts. So I added it to the contact list and still it does not alert; it doesn’t even display in my locked screen.

    Reply
  2. Omg, thank you, for your advice, I am new to iPhone, I just bought my iPhone 3 days ago, been fixing for almost an hour, glad I found ur website, that little thing on the side of my phone was turn off means no sounds on any of my notification. Thank u sir.

    Reply
    • Thank you for this I too am new to my iPhone and I was looking all over for this silent button when I read your post about this “thing” I turned my phone sideways and Wala it’s above the top volume switch duh

      Reply
  3. So frustrating, my problem was on my iPad, I was not getting any sound on incoming texts, messenger texts and videos and FaceTime.

    Finally got it going by switching Bluetooth on and off a couple of times. I had already tried do not disturb etc.

    Thanks for the info

    Reply
    • Thank you …Had the issue on my iPhone 6s and tried that tip …switching the Bluetooth on and off a few times and it worked . I now get sound alerts on incoming texts. Appreciate your interest.

      Reply
  4. So frustrating, my problem was on my iPad, I was not getting any sound on incoming texts, messenger texts and videos and FaceTime.

    Finally got it going by switching Bluetooth on and off a couple of times.

    Thanks for the info

    Reply
  5. Text message from one contact only will not ring or vibrate even after following all of Apple’s instructions. Everyone else in contacts comes through and rings on text and phone. Any suggestions??

    Reply
  6. THANK YOU THANK YOU THANK YOU – I had somehow managed to inadvertently turn on both Do Not Disturb and DND for some contacts…doh!

    Reply
  7. Wow, I tried every suggestion to get the text notification sound back on a 6s. Finally saw that someone said to turn off bluetooth–I always keep bluetooth off but when I checked it was ON. It must have defaulted to “on” after the last OS update. All is working again.

    Reply
  8. I tried all these things and more and no go for my daughters iPod Touch. Any ideas for sound text alerts for iPod? Sound is on, volume up, no do not disturb, tried everything. Thx

    Reply
  9. Thank you very much for this information as it was driving me crazy… as I didn’t know that I could silence it on an individual basis. Very helpful?

    Reply

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