Several users said that wireless internet is not working properly after updating to macOS Catalina. More specifically, users stated that their browsers (Safari, Chrome etc) stopped loading websites even though the Wi-Fi seems to be connected.
If you are having this problem, then this article is for you. Please after trying each step test to see if your Wi-Fi problem is fixed:
See also: How To Disable Wi-Fi Auto-Join in macOS
1. Update your Mac if there is an update available. You can check that by going to Apple menu > About This Mac > Software Update.
2. Disable Wi-Fi (you can do so by clicking the Wi-Fi icon and selecting ‘Turn Wi-Fi Off’ in the menu bar) and wait a few seconds and then re-enable it.
3. Restart everything:
- Restart your Mac by goign to the Apple menu and Restart
- Restart your modem and router
4. Create a new network location:
- On your Mac, click the Apple menu
- Click System Preferences
- Click Network
- Click the Location drop down menu (This says Automatic, unless you changed it before)
- Click Edit Locations
- Click the plus (+) sign to add a new location
- Rename the new location if you want
- Click Done
- And click Apply (Network pane).
- Now try to test if your Internent problem is resolved.
5. If you are still having this problem, restart your Mac in safe mode. Here is how:
- Turn off your Mac
- Turn on your Mac and immdediately press and hold the Shift key until you see the login screen.
- When you see the login screen, you may release the Shift key.
- Your Mac will start in safe mode. In safe mode, do you have Wi-Fi problems?
- Restart your Mac. This time restart normally.
6. Remove Wi-Fi and readd again. Here is how:
- On your Mac go to Apple menu > System Preferences > Network
- Select Wi-Fi (left menu)
- Then click the minus (-) sign to remove it
- Then Click Apply
- After that now click the plus (+) sign. You will see a window saying “select the interface and enter a name for the new service.” Select Wi-Fi and click Create then Apply.
After trying the steps above, are you having issues with getting connected to a Wi-Fi network with your Mac? Then it is time to contact Apple Support.
See also: How to reset network settings on Mac