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  1. I did reset my password and still I can’t update my WhatsApp and messenger but I can download other apps on my iPhone..please what can I do to sort dis issue

  2. My iTunes and Apple ID are disabled I have tried the change password thing but I still can’t download anything

  3. My App Store and Itunes account have been disabled and I am not sure if it is because I haven’t used these features in months because I have the correct apple ID and password.
    As advised, I have reset my password but I still can’t purchase anything from the Appstore.

    Please urgently assist me with this issue.

  4. My account has been disabled in the App Store and I tunes
    I reset my password as instructed and still the same problem.
    Can you help me restore my account

    1. Hi. my account has been disabled for the App Store and iTunes Store.
      I contacted Apple Customerservice however they told me that I need to get a new Apple ID in order to restore the account.
      Can you help me to get a new Apple ID without loosing all my data. Thank you

  5. Hi. my account has been disabled for the App Store and iTunes Store.
    I contacted Apple Customerservice however they told me that I need to get a new Apple ID in order to restore the account.
    Can you help me to get a new Apple ID without loosing all my data. Thank you.

  6. Just got a new iPad and I can’t do anything because my account is disabled what the heck can I do I feel like I just got ripped off please help before I throw this thing in the trash

  7. I have reset my password and it’s still saying that my App Store is disabled and now I can’t download apps that I need how do I go about this?

  8. My iPhone says that my account has been disabled in the Appstore and iTunes. I can’t download anything and update anything!? Please I need help. Thank you for whoever is gonna help me.

  9. Please help me. My account was hacked so can u able my iTunes and App Store because I can’t do anything with my IPhone.

  10. My iPad said your account has been disabled in the App Store and iTunes!i can’t download anything??? So,same one help me!!!!

  11. Thank you for the advice. In my case, this message pop up only in the case i wanna update one specific app. My App store is working perfectly and i can download and update any other app except that one.

  12. My mom disabled her iCloud account because I spent $380 on a game called Last Day on Earth Survival, and it also made her disable her App Store and iTunes account and I am currently trying to get it back. But Apple won’t give my mom her money back…sooo yeah. I need help like ASAP!!!!!!!!

  13. Tried the first method: Iforgot-password reset-sign out/in= didnt work. So I contacted support. within seconds they called me, confirmed my identity it was really quick. Apple assisted me so well and the lady Donna was so patient in helping me. She was really nice and they even sent me instruction via email to prevent this issue again. Ofc, my problem was resolved. Itunes and appstore arent disabled anymore, can freely download apps. So glad chose the right phone hehe super secure Security and very accomodating support staff. thanks

  14. I’ve done the process about five times yesterday and twice today. Please help me enable my Apple ITunes . I also can’t process any updates 🤔

  15. Gawd I hate apple products. They are so hard to use. Nothing I do allows me to enable my account in App store and itunes.

    1. My account onApple store and iTunes has been disabled and and I cannot update
      Kind unblock my account
      Thank you

      1. Hello – All I am trying to do is to add my mobile bank account to my phone. First I have to add a finger touch, then an IMEI#? then listen to music. Is it better to just forget trying to connect with an Apple customer help support – I have already spent ten minutes trying to add this App to my phone. Pleae advise.

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