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  1. To fix the “music not supported” issue, you’ll need to remove the song from the device by picking “remove downloads” (DO NOT DELETE IT FROM THE LIBRARY). When you see the cloud next to the song, press on the cloud to redownload the song from icloud. The song should play.

    The issue is actually in the initial restore of the phone and is common with restoring from itunes. If you remove it from the device and put it back on the phone via icloud, it will work.

    1. But this doesn’t solve the problem with wanting to play the song from the cloud. I used to be able to do that, but not since I got my iPhone 7. The whole point of having music in the cloud (which I’m paying for, by the way), is that it doesn’t take up space on my phone.

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