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You are here: Home / Not working? / iOS10 Message Alerts Not Working? Fix

iOS10 Message Alerts Not Working? Fix

Last updated on December 5, 2020 By Serhat Kurt 90 Comments

Several iPad and iPhone users have reported that they are experiencing SMS and iMessage notification problems after upgrading their devices to iOS 10. It seems that several users are affected by this problem.

See also: iOS 14 Text Notification Not Working, Fix

When you receive a new message, your iPhone or iPad can alert you with an sound alert, an on-screen alert, or a vibration alert.  You can customize your device (like sounds and vibration patterns) so that you can get notifications for new text messages.

If your sound and vibration alerts are not working properly, no notification sound/vibration with incoming texts, here is how you can troubleshoot:

Fix:

Please try each until your issue is fixed:

  1. We previously explained iPhone / iPad Text Sound Notifications issues. Please try those tips.
  2. Go to Settings > Messages and Send&Receive. If your email address is selected please unselect. Only select your phone number.
  3. Settings > Notifications > Messages > and Turn off “Show in Notification Center”
  4. Make sure that Do Now Disturb is disabled. You can check this by going to Settings > Do Not Disturb.
  5. Make sure that the Mute switch (on the side of your iPhone and iPad) is not on.
  6. Force restart your device by pressing and holding the home and on/off buttons together until you see the Apple logo.
  7. Tap Settings > Notifications and Messages. Turn off “Allow Notifications”. Then restart your device. Now turn back on “Allow Notifications”.
  8. Go to Settings > Sound and check to see whether “Ringer and Alerts” is muted. If it is muted, make sure you slide the volume up.

See also: Mute Notifications

Filed Under: Not working? Tagged With: Notifications, SMS

Comments

  1. ron wills says

    February 3, 2021 at 6:02 am

    i turned on accessibility and turned sound recognition for many alarms like fire alarms and so. Apple gives me silent notification that way i dont wake up if there is an alarm or even if i get text messages. any way to fix this serious issue

    Reply
  2. Shivon says

    October 14, 2020 at 3:49 am

    I cannot receive any text notification to my iPhone while I’m in the phone!

    Reply
    • Cnj265 says

      November 19, 2020 at 2:46 am

      I’m having the same issue. I’ve had an iPhone since the iPhone 3g and I’ve never had this issue. It started with the last update. So frustrating! My husband is having the same issue. I can’t find anything online about a fix. Surely we aren’t the only ones!

      Reply
      • Eric says

        November 21, 2020 at 12:26 am

        Yeah. Having the same problem after update

        Reply
    • Lee says

      December 8, 2020 at 12:59 am

      Nothing has worked for me so frustrating

      Reply
  3. Linda says

    August 23, 2020 at 9:35 pm

    My iPhone 11 is not giving me any text notifications when in the lock screen. I have tried all the above and nothing has worked. I do have it connected to my iWatch via Bluetooth. Help me please!

    Reply
    • Jacki says

      November 26, 2020 at 6:19 pm

      It might be the Bluetooth for your watch. Turn off the Bluetooth on your phone and see if this does the trick. It worked for my husband. All his text notifications were only going to his watch. So, pick your poison. Messages to the phone or watch. IMO this is something Apple needs to correct in their software.

      Reply
  4. Chris says

    August 16, 2020 at 2:33 am

    Actual fix!!! Go into notifications, then messages, then turn on badges and they’ll show up. At least that’s what worked for me. My iPhone X just suddenly stopped giving me notifications and this was the fix for me.

    Reply
    • Bobbi Montemaro says

      November 30, 2020 at 10:53 pm

      Thank you I believe that worked

      Reply
    • Mandy says

      December 16, 2020 at 12:11 am

      I am sooooo happy!!! It made me almost cry of joy because I’ve gotten in trouble a lot because my notifications were off. And this website helped me. Thanks

      Reply
    • Peggy says

      January 3, 2021 at 3:47 pm

      That worked!!! Thank you so much!

      Reply
    • Amanda says

      January 27, 2021 at 12:52 am

      My badges has always been on and it still isn’t working for me.

      Reply
  5. Cheryl says

    July 12, 2020 at 10:05 pm

    None worked for me on my iPhone 11, iOS 13.5.1

    Reply
  6. COLETTE INDERHEES says

    May 28, 2020 at 1:00 pm

    I have followed all of the above directions. My IPhone 11 is still not notifying me of texts
    Please help

    Reply
  7. Dave Dorsey says

    April 9, 2020 at 2:24 pm

    One more thing to check. On IOS 13 I was not receiving notifications with “Do Not Disturb while Driving” set to “Automatically”. I set it to “Manually” and notifications worked again. I set it back to “Automatically” and notification still worked. So turning it to Manual and back to Automatic is a possible fix, too. For now, I’m leaving mine on “Manually”.

    Reply
  8. Lee Jackson says

    December 10, 2019 at 5:52 pm

    also check your volume

    Reply
  9. ed says

    March 31, 2019 at 6:36 pm

    Double check your Bluetooth settings and make sure you aren’t accidentally connected to something. At home, my iphone kept connecting to a bluetooth speaker so all text sounds were being sent there.

    Reply
    • Ebony says

      September 16, 2020 at 9:43 pm

      Thank you! This worked!!

      Reply
  10. Karalie says

    November 26, 2018 at 6:42 pm

    THANK YOU
    THANK YOU
    THANK YOU
    Surprisingly, Step #3 worked for me ?

    So annoying. My family all have iPhones and I’m the only one experiencing this problem. Thank You!!!!

    Reply
  11. Stefanie says

    November 3, 2018 at 3:08 am

    I just got the iPhone 6s and I updated to the new IOS 12, and once I did that I stopped getting alerted when I got any text messages. I just did all the steps up to where it says to restart your phone by holding the home/on/off keys. (Which I didn’t do, just everything above that and also turned off my Bluetooth like I read others did and it solved my problem, I can now hear my texts go off.) So thank you for this amazing step by step cuz I was pissed I just got a new phone after all the bullshit and than the texts just stopped alerting me. This is why I HATE updating to any new IOS updates cuz it’s always some type of issues with your phone. I’m not updating ever again after this, I dont care about the new software or whatever the hell else. I’m happy with how my phone is now, and that I got my texts to work again. Thanks again!

    Reply
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