Sometimes you may see a popup saying “Verification Required” when attempting to download a new app or update an existing app. The error message may ask you to “view billing information” or “verify your payment info.” Even though the message says billing or payment verification, you may get this message when you try to install … Read more
There are a few different scenarios that can cause your apps to be hidden on your iPhone. You may have deleted or hidden an app, but now, you want it back on your iPhone. How do you find your apps again? This article will go through the steps to get your apps back on your … Read more
Apple may give you a refund for your recent app or in-app purchases that you made on your Apple TV, iPhone, iPad or Mac from the App Store or iTunes Store. You may ask for a refund for various reasons, for example: A friend or family member of yours made the purchase accidentally using your … Read more
In this article, I explain what you can do if the App Store search function is not working properly. You should be able to explore the App Store content by using the search field so that you can find exactly what you’re looking for. Our readers have reported various issues. The common search problems include: … Read more
Whether your child has their own iPad or iPhone, or you let them borrow yours occasionally, you definitely don’t want them buying things without your permission. Certainly, you don’t want them purchasing anything expensive, but even if they are not spending a lot when they make the purchase, there are other reasons you may want … Read more
Family Sharing is a way for you and up to five other family members with to share your App Store purchases. You can also share Apple subscriptions – like Music, tv+, Arcade, News+, iCloud, and Fitness+. You can set up Apple Cash, Screen Time and other permissions for a child family member. In this article … Read more
Several users have reported that they are unable to connect to the iTunes Store and they receive the following error message when they attempt to make purchases and install updates to apps. Affected users keep getting a popup message that says: The iTunes Store is unable to process purchases at this time. Please try again … Read more
Some users have reported an issue where the Mac App Store will no longer update their apps. Although the update information for the app shows in the App Store, when the update button is clicked, the app does not get updated and the app update still shows in the App Store. You may also receive … Read more
Several users have said that the Mac App Store does not load and displays a white blank screen. This article explains what you can do if the Mac App Store loads an empty screen. It appears that especially earlier versions of macOS suffer from this problem. On your Mac, the best way to get apps … Read more
Several users have reported that they get an error message saying”Update Unavailable with This Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled” when they want to update their apps or games in the iOS, iPadOS, macOS … Read more