Sometimes you may see a pop-up message on your Apple device (iPhone, iPad or Mac) saying that your Apple ID and/or phone number is being used for an Apple service, like iMessage or FaceTime, on a new device by someone. There are a few variations of the message. It may say only your Apple ID … Read more
In this article, I explain how you can troubleshoot audio issues with the quality of your FaceTime video or audio call. When you make a FaceTime call or when you connect to a FaceTime call, others may claim that they are unable to hear you. Or there may be quality issues with someone’s audio. Some … Read more
This article explains how you can record FaceTime video and audio calls. You do not need to use a third-party app. You may want to record these calls for various reasons. Because the ability to record FaceTime calls has a lot of advantages. For example, you can play your recordings back later, if you record … Read more
Several users have complained that FaceTime keeps hanging up and disconnecting randomly on Apple devices. This article explains how you can troubleshoot if you’re experiencing issues with FaceTime hang ups. The problem is that users are unable to complete the audio or video calls because of this issue. Because the calls are dropping mid-call. Please … Read more
Several users have reported that the iPhone or iPad randomly and unexpectedly disconnects from Wi-Fi on its own while they are trying to make FaceTime video or audio calls. In other words, while using FaceTime over Wi-Fi, the device switches to cellular even when they have a fast Wi-Fi connection. Users have further said that … Read more
You can easily locate your FaceTime call history on your iPhone or iPad. This call history consists of a list of FaceTime calls you’ve made, answered, or missed. You can view this list by opening the Phone app or the FaceTime app. The Phone app lists all of the calls, including cellular and FaceTime calls, … Read more
Several users have reported that they are unable to activate FaceTime or iMessage and they receive the following message on the iPhone or iPad: iMessage (or FaceTime) Activation. Unable to contact the iMessage (or FaceTime) server. Try again. This problem indicates a problem communicating with the server. Are you having this problem? It is important … Read more
Several iPad Air users have said the FaceTime app crashes during a call. By crashing, it means that FaceTime quits unexpectedly. Some users have said that FaceTime suddenly started crashing after updating to the latest version of iPadOS on your device. Some users have further said that FaceTime crashes after several minutes of use. See … Read more
Several users have said that they are unable to use FaceTime because they are experiencing an error indicating “This account has no reachable addresses. Please sign in to appleid.apple.com in order to add one” when trying to sign in to FaceTime on your Mac. If you are unable to sign in to FaceTime because of … Read more
Several users have said that they are unable to log into iMessage or FaceTime with their Apple IDs. Users are receiving the following message: Could not sign in to iMessage or FaceTime. An error occurred during activation. Try again. An error occurred during authentication. Some users have said that this problem started to occur after … Read more