Several users have reported problems with the iOS Contacts app. Some users have reported an issue in which iPhone or iPad’s contact app freezes during a contact search. Others have stated that conducting a search always yields “No Results”. Furthermore, some users stated that they started having this problem after updating their iOS software to the latest version.
See also: Spotlight Search problems?
This article explains what to do when Contact search is not working properly. These include, but is not limited to:
- Contact search does not work as expected
- Contact search does not show any results
- Contact search freezes and becomes unresponsive
If you are experiencing issues with your Contacts application, here is how you can troubleshoot:
Fix Contact search
See also: Messages Showing Numbers, Not Contact Names? Fix
Please after performing each step, please check to see if the issue is resolved.
1. Restart your device. You can do so by going to Settings > General > Shut Down
2. Force restart your device. Different models require different steps to do this:
- Phone 6s and earlier, iPad, or iPod touch:Press and hold the sleep/wake button and home button together until you see the Apple logo.
- iPhone 7 models: Press and hold the Side and Volume Down buttons together until you see the Apple logo.
- Other iPhone models (iPhone 8, X, Xr etc): Press and release the Volume Up button and then Volume Down button, and then press and hold the Side button until you see the Apple logo.
3.Launch the Contacts app, tap Groups, uncheck all contacts and re-check and tap Done.
4. Close the Contacts app and restart it. To do this, double press the home button quickly, swipe up on the Contacts app’s preview to close it. Then relaunch it.
My solution in brief …
iPhone 6 128GB persistently freezing when attempting to search 1852 contact cards.
This issue appeared to be related to an update from iOS 8 and was not remedied with successive iOS updates or clean installs and rebuilds.
I remedied and experimentally replicated issue of app freezing being associated with one contact containing a very large note (173,274 characters – 31,928 words)
This huge ‘note’ had evolved with successive duplicates of this card being cloned … and subsequently merged.
The offending note was relatively easy and quick to find.
Posted in https://discussions.apple.com/message/29968294#29968294
How did you go about finding the note
I tried all these but not working. It works once I switch off and on the phone, that too for a short time later it goes back to the same old condition . I emergency situation difficult when the search in contact is not functional.
Same is happening to me. This is creating big discomforts.
I am facing the same problem. Using Iphone 6 with ios 10.1.1
None of the solutions mentioned above seem to work for me. Really disappointing.
I tired all and it did not work except following
Disable Contacts syncing with icloud and remove all the contacts in your mobile
Reboot iphone
Sync contact back to iphone from icloud
Thank you…it worked when i pressed both the home button and sleep button….but how it worked by this?
I am facing same problem by using iPhone 6pluse iOS 10.1.1. 128GB. Can’t search contacts from my contact list. But from other apps like whatsapp, viber, imo. I can search contact.
Please give me the solution
Wow amazing, it works
Thank you very much.
Rebooting worked for me !
Just switch off your phone for 60 seconds and turn on it will work.
A simple restart worked for me..
Sadly none of these suggestions worked for me. I am an SE owner. Upwards swipe of Contacts app does not work at all. Previous potential fixes were unsuccessful. Any other suggestions.
point 3 fixed it for me, somehow just one group had become selected so it was only searching in that group.