macReports

Apple iOS Mac OS X Reports , Help and News

  • How to
  • News
  • Not working?
  • Tips and Tricks
  • Guides
You are here: Home / Not working? / Some iPhone XS Max Users Experiencing “No Service” Issue, Fix

Some iPhone XS Max Users Experiencing “No Service” Issue, Fix

Last updated on December 1, 2018 By Serhat Kurt 1 Comment

We receive numerous emails from iPhone XS Max users saying their devices show “No Service” even if cellular connection is available. Users further state that their phones randomly drop a cellular data connection and their phones has no signal bars. This problem can be really frustrating because “No Service” means that several basic features like texting, calling and using cellular data will not be available. This article explains what you can do to fix the “No Service” issue.

Seer also: How to reduce data usage

No Service Problem Fixes

If your device keeps loosing signal and poor cell connection, try the following tips:

  1. Update your iPhone XS to the latest version of iOS. Simply go to Settings > General > Update.
  2. Several users have said that turning off LTE or 4G may help if you see “No Service”. On your iPhone, go to Settings > Cellular > Cellular Data Options > Enable 4G or Enable LTE (depends on your carrier’s network) and select Off. As you can guess, however, you won’t have a faster data connection.
  3. Turn on Airplane Mode and wait a few seconds and then turn it off (Settings > Airplane Mode).
  4. Restart your iPhone. To do that, press and hold the Side button and either volume button together until you see the red slider. Then slide the slider. Wait until your device is completely turned off. Then press and hold the Side button until you see the Apple logo.
  5. This can be a carrier issue (AT&T, T Mobile, Verizon etc). There are two things you can do. The first thing is to upgrade your carrier settings on your iPhone XS Max. You can do this by going to Settings > General > About (make sure that you have a Wi-Fi connection). If there is an update available, you will see an option (see the image below). Simply tap Update to update your carrier settings. carrier settings updateThe other thing you can do is to make sure that there are no issues with your carrier. Check in with your carrier about your account. Maybe your account is cancelled, suspended? Maybe your payment is late? Maybe your carrier is having temporary network problems that it is trying to fix ? Contact your carrier. You may want to call them to inquire about this so that your account is active.
  6. Reset your network settings. Please note that this will reset your Wi-Fi passwords etc. Go to Settings > General > Reset > Reset Network Settings.

See also: No SIM card installed issue? 

If you are still having this issue, you may want to have your phone examined by Apple. Simply make a Genius Bar reservation. Or you can report this to Apple.

Filed Under: Not working? Tagged With: iPhone XS Max, No Service

Comments

  1. Yakoub says

    December 8, 2018 at 11:04 pm

    I am unable to make in-app purchases for Mobile Legends. What can I do to fix this?

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Follow us

  • Facebook
  • RSS
  • Twitter

Got a tip for us? Email us.

Latest Posts

Calendar Shows Wrong Week, Day, or Date

Passwords on Safari: The Spinning Wheel – How to Fix the Lag

iPhone Bluetooth Keeps Disconnecting and Reconnecting? How to Fix

What to Do if HBO Max isn’t Working on your Apple TV

Can’t Sign in to Google Account on Safari in iOS and iPadOS

Pages

  • About macReports
  • Contact Us
  • Privacy Statement
  • Terms of Use

Tags

AirPods Apple Car Apple Card Apple Company Apple ID Apple Music Apple Pay Apple TV Apple Watch Apps App Store Bluetooth Calendar Catalina FaceTime iCloud iMessage iMessages iMovie iOS iOS 14 iPad iPhone iTunes Keyboard Mac Mac Battery MacBook macOS macOS Big Sur Mail Mail App Messages Music Notifications Pages PDF Photos Safari screenshot Siri Update Wi-Fi Windows YouTube

Search macReports

Categories:

  • Guides
  • How to
  • News
  • Not working?
  • Tips and Tricks

About macReports:

This website is founded by Serhat Kurt. He worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University.

Stacey Butler

Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana.

 

This website is not affiliated with Apple.

Copyright © 2021 / macReports