Videos Stuck on ‘Preparing Video’, Fix

Several users have reported that they are unable to view or edit their videos using the Photos app or the Camera app on the iPhone or iPad. More specifically, users have said that their videos are stuck on “Preparing Video” along with a clock-like progress bar when they attempt to edit them. Some users have … Read more

Can’t Transfer Photos or Videos from iPhone / iPad to Windows Computer? How to Fix

This article lists several troubleshooting steps you can try if you can’t transfer your photos to your Windows PC. Several users have said they experience one of the following issues: iPhone or iPad keeps disconnecting when importing. The computer does not recognize the iOS device. Various error messages such as “Device is unreachable, or something … Read more

Unable to Load: An Error Occurred While Loading a Higher Quality Version of this Photo or Video, Fix

Several iPhone and iPad users have reported that they are unable to view their photos or videos when they open the Photos app. Users have further said that they get the following error message: Unable to Load Video (or Photo). An error occurred while loading a higher quality version of this video (or photo). It … Read more

Photos Cannot Find The System Photo Library, Fix

Several Mac users have reported that they are unable to open the Photos app. When they want to open the app, they see the following error message: Photos cannot find the System Photo Library. You can open another library and set it as the System Photo Library in Preferences. Sometimes, this message may say “Photos … Read more

How To Delete Photo Albums On iPhone and Mac

This article explains how you can delete photo albums on your iPhone and Mac. Do you have too many albums that you want to delete some of them? Or if you have a lot of albums that you never open, then this article is for you. The Photos app lets you organize pictures and videos … Read more