A Device Attached to The System is Not Functioning, Fix

Many iOS (iPhone and iPad) and Windows users are reporting that they have been receiving an error message saying “A device attached to the system is not functioning” (see the image below).

a device attached to the system is not functioning

This error message occurs because your computer is not properly communicating with your iOS device. This could be because of many reasons, for example:

  • Your iPhone or iPad is not connected to your computer properly
  • Your computer’s USB port may not be working
  • Your USB cable may not be working

You may see this error when you attempt to copy and transfer photos and videos from your iPhone or iPad to your Windows PC. This short article explains what you can do to fix this problem.

See also: Easiest Way To Open / Edit a .Pages File On a Windows PC

  1. Reconnect your iPhone to iPad to your computer. Try a different USB port. Try a different USB cable.
  2. Restart your computer and your iOS device. You can turn off your iOS device by going to Settings > General > Shut Down. Then you can restart. Restart your PC also.
  3. On your iOS device, go to Settings > Photos and scroll down, find the “transfer to Mac or pc” section. And select “Keep Originals”. Photos keep originals
  4. On your computer, switch between USB 2.0 and USB 3.0 ports.
  5. Update iTunes to the latest version on your PC. There are two ways to do this depending on your initial installation. If you downloaded iTunes from Apple’s web site, in iTunes, choose Help > Check for Updates. If you downloaded iTunes from Microsoft Store, on your computer, go to Start > Microsoft Store > More… > Download and Updates.

See also: How To Transfer Photos & Videos From iPhone & iPad To Computer (Mac or Windows)

Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile.

Thank you for choosing to leave a comment.

Please note the following:

  • All comments are moderated.
  • Your email will NOT be published nor shared.
  • All SPAM comments will be deleted.
  • Please see our comment policy page for more info.

131 thoughts on “A Device Attached to The System is Not Functioning, Fix”

Leave a Comment