This article explains how to identify and fix problems with deleting iCloud backups. You may create iCloud backups of your iPhone, iPad, or iPod touch so you don’t lose your important information on your iOS device. While backups are important, you may want to remove old backups to free up space in iCloud. For instance you may want to delete your iCloud backups for devices you no longer own.
Normally, backups can easily be deleted from an iOS device by going to Settings > iCloud > Storage > Manage Storage. However, sometimes you may see a vague message stating “cannot delete backup” when you try to delete your old iCloud backups. Error messages you may see:
Cannot Delete Backup. This backup cannot be deleted at this time.
This selected items couldn’t be deleted. Try Again Later
How to fix “Cannot Delete Backup” iCloud Error.
Please perform each step until your issue is resolved:
1-Reboot your device by pressing and holding the Sleep/Wake button until you see the red slider. Simply swipe the slide to power off. To turn your device back on, press and hold the Sleep/Wake button until you see the Apple logo.
2-Try these steps:
- Go to Settings > iCloud > Backup > and turn off ‘iCloud Backup’,
- Go to Settings > iCloud > Storage > Manage Storage > Select your device backup that you cannot delete
- You will see a spinning wheel (backup options) that indicates that iCloud is busy performing an operation:
- Wait a few seconds until this wait cursor is gone.
- Now try to delete your backup
3-Log out of iCloud by going to Settings > iCloud and Sign Out. Wait a few seconds and go to Settings > iCloud on your iOS device (iPhone or iPad), and sign in.
4-Tap Settings > iCloud > Backup > and turn off ‘iCloud Backup’, wait a few seconds and turn on again.
5-Try removing your backup using another device. For instance, you may use your Mac by going to Apple menu > System Preferences, click iCloud, click Manage then Delete.
6-Reset your iOS device by pressing and holding down the Sleep/Wake and Home buttons together until you see the Apple logo.
7-Make sure your iOS device is running the latest version of iOS. You can check by going to Settings > General > Software Update.