Apple Maps Not Working? Fix

Yesterday, I had this problem. I wanted to go to a new restaurant. Opened the Apple Maps app on my iPhone, I entered its address and tapped “Directions” then “Go”. Then I noticed that navigation was not working properly. What I mean by this is that the Maps could not find my exact location. Apple Maps was not updating my position as I move. Further the navigation was incorrect. It was showing the wrong places. I thought my location services was turned off. But it was not; in fact I opened the Google maps app, and its navigation was working properly.

See also: Maps:‘Show Parked Car Location’ Not Working? Fix

Some users have also reported the same problem. Some have further stated that Apple Maps stopped working after updating to the latest version of iOS. Apple Maps is developed by Apple. It offers turn-by-turn navigation. It was released in 2012.

Are you having this problem as well? This article explains how you can troubleshoot basic Maps and GPS location problems. Here is what you can do:

How to fix iPhone Maps

1– Make sure than Location Services is on. Go to Settings > Privacy > Location Services.

location services

If it is on, try refreshing Location Services. Toggle off Location Services and wait a few seconds and toggle it back on.

2-Ensure that Maps is set to “while using” by going to Settings > Privacy > Location Services > Maps

3– Restarting your iPhone may fix this issue, so try restarting your device.

4– Make sure that Cellular Data is on. Go to Settings > Cellular

cellular data

5– Ensure that Maps has location services enabled for it. Simply go to Settings > Cellular and scroll down and ensure that Maps is on to use cellular data.

6– Go to Settings and turn on Airplane Mode, wait about ten seconds and turn off Airplane Mode.

7– Go to Settings > General > Date & Time and ensure that your time zone setting is correct and also you may want to turn on “Set Automatically”.

date and time setting

8– Remove the Apple Maps app and reinstall again. This is a very simple process. Tap and hold the Maps app until you see the (x) icon on the app. Tap the (x) icon and the app will be removed. Now launch the App Store app. Search for the Maps app, find it and tap the restore icon to download and install it.

Cannot remove apps?

9– Reset your network settings by going to Settings > General > Reset > Reset Network Settings. Please note that this will reset your network settings, like your Wi-Fi passwords etc.

reset network settings

10– Reset Location & Privacy. Simply go to Settings > General > Reset > Reset Location & Privacy.

If your issue persist, you may want to contact Apple.

Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile.

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7 thoughts on “Apple Maps Not Working? Fix”

  1. Have the exact same issue on 12.2. I updated as was having the same issue and still remains. Have tried every suggestion I can find, including deleting the app but nothing fixes it.

    Also noticed Siri has no voice and whenever I try to go to Siri settings the setting screen freezes.

    Please help as I use my maps all the time and this is very frustrating to say the least.

  2. Google maps loads up centered on Yakima washington on my ipad, my wifes ipad, both of our iphones, and this IMAC. It worked fine up until the last IOS change and now it doesn’t. I’ve got location services turned on all devices and nothing works.

  3. Tried all of these still doesn’t work. If I restart the phone the app will work for a couple seconds then crash. I can’t click on anything in the maps app. All other app work great other than SIRI which seems to be muted


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