Apps Not Installing or Downloading, Fix

This article explains how to fix waiting iPhone or iPad apps that won’t download or install. Installing apps on your iOS device is usually a very simple process. However at times you may experience issues. There could be many reasons. Find out how to fix this. This issue may occur with all apps or one particular app. Sometimes app downloading or installing gets stuck and won’t finish (you will not see any download progress).

If you are having app install problems, here are a few tips that you may try:

See also: Unable to download?

1. Not Enough Storage?

You may also get error messages. The most common one is this:

Cannot Download. There is not enough available storage to download…You can manage your storage in Settings.  

As the message indicate, you may want to manage your storage. Go to Settings > General >  iPhone or iPad Storage. You may want to delete some apps you do not use or need. You can also offload an app. This means that offloading an app will remove the app but keeps its document and data. So you can reinstall it any time later and you will not lose data. Just go to Settings > General > iPhone or iPad Storage scroll down and tap on any app you want to remove or offload then tap Offload App or Delete App.

delete app or offload app

2. Close the App Store app

Simple double tap the Home button, and then swipe up the App Store app to kill it. After this restart the App Store app and try again.

kill the app store app

3. Log out and log in

You may want to try log out of App store and then sign back in by going to Settings > iTunes & App Store > your AppleID, a new message will pop up then tap Sign Out.

sign out and sign in App Store

 

4. Wi-Fi or cellular connection

Do you have a strong internet connection. Obviously downloading an app from the App Store requires an internet connection. This may be the reason if your app downloads do not start or remain at zero percent. Or apps say “Waiting” or “Loading”.  If this is the case, then you may want to troubleshoot your internet connection.  Here are a few tips you may try:

  • Turn on Airplane Mode and wait a about 10 seconds and turn back on.
  • Restart your device.
  • This article also explains how you can fix slow Wi-Fi problems.
  • Restart your wireless Wi-Fi router.
  • Reset your network settings by going to Settings > General > Reset > Reset Network Settings. Note that this will erase your Wi-Fi passwords etc.

5. Restart your iPhone or iPad

If you still can’t download, restart your device.

6. Force restart your device

This is also called Hard Reset. Do not worry, you will not lose any data or settings. Different iPhone models have different procedures for this:

  • iPhone 8 or iPhone 8 Plus: you need to press and release the following three buttons in relatively quick succession:
    1. press and quickly release the Volume Up button
    2. press and quickly release the Volume Down button.
    3. press and hold the Side button until your device restarts.
  • iPhone 7 or iPhone 7 Plus: you need to press and hold the Side and Volume Down buttons at the same time until your device reboots.
  • iPhone 6 and and other earlier iPhone models and iPads: you need press and hold both the Home and the or Side buttons together and hold until your device restarts.

 

Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile.

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