Some of our readers have reported that they are unable to turn on iPhone or iPad. More specifically, it has been reported that the iPhone or iPad does not boot into iOS (iOS device will not start up) when it is connected to a power outlet.
When the iPhone or iPad is plugged in, the Apple logo appears for about 3 seconds, then disappears (blank screen) for about 2 seconds and this process (the Apple logo keeps flashing) repeats itself indefinitely.
Are you having this problem too? Is your iOS device stuck on the Apple logo loop?
Here is how you can fix:
Stuck on Apple Logo Screen?
1- First try to force-start your device. First make sure that your device is connected to a power source. And charge your iPad or iPhone for at least 15 minutes. Then:
- iPhone 8, iPhone X, iPhone 11 or later, and iPad with face ID models: Press and release the volume up button then press and release the volume down button and then press and hold the side (or top) button until you see the Apple logo.
- If you own an iPhone 7: Press and hold the on/off (sleep/wake) and volume down buttons until you see the Apple logo (ignore the “Slide to power off” screen if you see it).
- If you own other iOS devices (iPhone 6s and earlier, iPad with Home Button or iPod touch, etc): press and hold the on/off and home buttons together until you see the Apple logo (ignore the “Slide to power off” screen if you see it).
2-If you are still having this issue, then follow these steps:
- For this, you will need to use a computer, PC or Mac.
- Turn off your iOS device
- Connect your iPhone or iPad to your computer with the USB cable.
- Now on your computer open iTunes, if this is a PC or this is a Mac running macOS Mojave or earlier. If your Mac has macOS Catalina or later, then open Finder.
- Find your device in Finder or iTunes. In Finder, your device will appear in the sidebar of the Finder window, in iTunes, it will appear in the upper-left corner of the iTunes window.
- If this is an iPad with Face ID: Press and release the volume up button and press and release the volume down button. Then press and hold the Top button until your device goes into recovery mode. You will now if you are in recovery mode when you see the screen below.
- If this is an iPhone 8 or later: Press and release the volume up button and press and release the volume down button then press and hold the side button until you see the recovery screen.
- If you have an iPhone 7: Press and hold the sleep/wake and volume down buttons together until you see the Connect to iTunes screen (or recovery mode screen).
- If you have other iOS devices: press and hold the sleep/wake and the home buttons together until you see the recovery-mode screen.
- Now iTunes will say that it has detected an iPhone, iPod touch, or iPad in recovery mode. You will see the option to Restore or Update. Simply choose Update.
- Your Mac or PC will now try to reinstall iOS or iPadOS. Do not worry your data will not be erased.