iOS: Stuck On Updating iCloud Settings, Fix

Yesterday, I was trying update the iOS software on my iPad. Everything went smoothly. I went to Settings > General > Software Update > Download and Install. The download and then installation process began automatically. My device restarted and I was following the instructions in the setup assistant. I was asked to enter my Apple ID and passcode to sign in.

Then my screen started to show “Updating iCloud Settings” and was stuck there for more than an hour. This short article explains how I resolved this problem.

You may experience this issue when you attempt to setup, restore or update your iPhone or iPad.

Please note that if your device has a lot of photos, videos, documents etc, this iCloud set up process may take a while.

See also:

FIXES: Updating iCloud Settings

updating iCloud settings frozen

Here are some fixes you may try if this process takes a long time.


The first thing you should do is to restart your device. To do that, press and hold the power button (Sleep/Wake) until you see the “slide to power off” slider. Slide the slider and wait a few seconds. Now press and hold the power button until the Apple logo appears.

If your device stuck again, this time skip the iCloud  setup process. When you are asked to set up iCloud, tap Skip. Once the update finishes, go to Settings > iCloud and enter your Apple ID to turn on iCloud.

Force Restart

You may try to force restart your device. Do not worry, you will not lose anything. Here is how:

  • iPhone 7: Press and hold both the Sleep/Wake (On/Off) and Volume Down buttons together until the Apple logo appears.
  • Other iOS devices: Press and hold both the Sleep/Wake (On/Off) and Home buttons simultaneously until you see the Apple logo.

Apple Servers

Apple servers may be busy or down. If this is the case, you will have trouble. But it is not you. These issues are temporary and Apple fix it.

Internet Connection

Make sure that you have an internet connection.

  • Make sure that your router is on and you are not too far away from it.

Use iTunes to Update

To do this you need to have a computer, Mac or Windows. Make sure that you have the latest version of iTunes installed on your computer. If not, update iTunes (iTunes > Help > Check for Updates). Here is how you can update your device’s software:

  • Plug your device to your computer using its USB cable.
  • Open iTunes
  • iTunes will see your device and select your device under the Devices menu.
  • Click “Check for Update” then “Download and Update”

See also: How To Sign In To From Your iPad Or iPhone

Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile.

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52 thoughts on “iOS: Stuck On Updating iCloud Settings, Fix”

  1. Apple could easily negate all of these issues, just by adding a progress bar on this function. People are only pissed because it is not clear what is happening and when youthink about it there is a heck of a lot of data being transferred. All photos, emails apps and other saved data – could take hours and hours. Apple need to tell people this.

    • There is a progress bar. Just click on the “more info” icon right next to the amount of data it’s reporting as uploading.

  2. Hang in there — I needed a new battery for my iphone 6s. According to Apples website, they recommend updating software before bringing the device in for a new battery.

    I did a software update on my 6s — phone locked up with only apple logo showing on screen. Made an appt w/ Apple store for the next day. Arrived at Apple store 12;20 , Richie a very nice young man helped me. Ritchie had to wipe the phone and then reinstall the update. No prob, had everything backed up on icloud. phone went into the backroom at 12:45 for battery surgury – Richie said new battery would be ready by 1;30 — Walked around the mall for awhile, came back @1:30. Had a diff person (Jack) help me to restore my iphone off of icloud. Took Jack a couple of tries, restarting once, until the software update was a success and was ready for migrating data from Icloud to my 6s. Jack said it would “take a while” that it will work in the background.

    A couple of hours go by, all I’m getting on the screen is “Updating iCloud Settings” — restarting the phone a couple of times did nothing. About 5 hours later everything updated and working correctly.

    So my take is that it just takes some time — don’t panic –I had about 25gb to transfer from Icloud to my 6s — prob depends how busy the network is download speed, etc.

    Give it time — it will complete.


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