When you are trying to update or restore your iPhone using your Mac or iTunes on your PC, you may run into an error. Two common errors that indicate a problem connecting with or communicating with your device during an update or restore are error 9 and error 4013. The message you will see looks … Read more
When you plug your iPhone or iPad into a port on your Mac or PC, your iDevice shows up in Finder or iTunes and tries to sync with your computer. You may not want to sync your device; you may just want to charge your device. The automatic syncing can be quite annoying when you … Read more
Several iTunes for Windows users have reported that they are having audio problems. More specifically, users have said that they can’t hear any sound in iTunes. This article explains what you can do if you are experiencing issues with the iTunes sound in Windows on your PC. Try the steps below. After each step, test … Read more
Several users have reported that they are unable to connect to the iTunes Store and they receive the following error message when they attempt to make purchases and install updates to apps. Affected users keep getting a popup message that says: The iTunes Store is unable to process purchases at this time. Please try again … Read more
It appears that some Mac and Windows PC users are unable to update their iPhone or iPad devices due to an iTunes problem. They receive the following error message when they attempt to update their devices using their computers: “The iPhone or iPad Could not be Updated. An Unknown Error Occurred (4000)” You can update … Read more
Several users have said that their payment method is declined in the App Store or iTunes Store and when they want to change or update the payment method, they are encountering the following error message: Your payment method was declined. Please enter another payment method. This is an important problem. This will prevent you from … Read more
Several users have reported “verification failed” errors when trying to log into iCloud or the iTunes and Apple Store on the iPhone, iPad, or Mac. The error message says: “Verification failed. There was an error connecting to the Apple ID server.” See also: Cannot Connect to the App Store It seems that several macOS and … Read more
The iTunes Store on iOS allows you to buy and download songs, TV shows, movies, and podcasts. You can give your Mac permission to access your content. You can only authorize up to 5 computers to sync or play your content with a specific Apple ID. Unless you authorize your computer; your apps, audiobooks, books, music, … Read more
When you open the Windows iTunes Store app, do you see gray boxes instead of the album covers? If you are having this problem on your PC, this article explains how you can resolve it. See also: Cannot Play Songs From iTunes Artwork Screensaver Mac? This problem is annoying as the iTunes Store will not … Read more
This article explains how to fix when iTunes keeps crashing on Mac. Several users have further said that iTunes freezes, fails to start up or quits unexpectedly. Users have stated that they began experiencing this after upgrading to the latest macOS version. If you are having this problem, this article offers troubleshooting suggestions: Important note: … Read more