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iTunes Not Recognizing Your iPhone or iPad? Fix

Last updated on December 2, 2018 By Serhat Kurt 1 Comment

iTunes iOS device view

You connect your iOS device to your computer (Mac or Windows) with your USB cable and iTunes does not detect your iOS device? This article explains what you can do to troubleshoot when iTunes does not see your iOS device, iPad or iPhone. When your device is connected to your computer, you can do various […]

Filed Under: Tips and Tricks Tagged With: iOS, iPad, iPhone, iTunes, Mac, Windows

iTunes Backup Password: What Is It? How Can You Change It?

Last updated on November 26, 2018 By Serhat Kurt 6 Comments

iTunes Backup password setting

To protect yourself, you can use password protection and encrypt your backups in iTunes. This will let you secure your personal information. In this article, I explain what is iTunes backup encryption, how you can disable it and what you can do when you forget your password. There are two ways to make a backup of […]

Filed Under: How to Tagged With: Backup, iTunes

Please Contact iTunes Support to Complete This Transaction

Last updated on February 14, 2019 By Serhat Kurt 15 Comments

iTunes change country or region

It seems that several users are having this iTunes Store / App Store error that reads “Please contact iTunes Support to complete this transaction”. This short article explains what you can do to fix if you experince this problem. You can buy content (Apps, Music, Books, Movies etc) from the iTunes Store or App Store […]

Filed Under: Not working? Tagged With: iTunes

An Invalid Response Received From the Device, Fix

Last updated on April 22, 2017 By Serhat Kurt 4 Comments

iTunes error fix

Several users have reported that they received the “iTunes could not connect to iPhone or iPad because an invalid response was received from the device” error message when they connect their iOS devices to their computers. Furthermore, some other users have stated that iTunes freezes while they are syncing their iOS devices with their computer. This error occurs […]

Filed Under: Tips and Tricks Tagged With: iTunes

‘iTunes Has Stopped Working’ Error, Fix

Last updated on April 21, 2016 By Serhat Kurt 6 Comments

Several users have reported an issue in which iTunes is crashing when used in Microsoft Windows computers. I also had this problem recently. I was able to launch iTunes successfully but could connect to the iTunes Store on my Windows computer. I was receiving the following error: “iTunes has stopped working” You may find this article useful, If you […]

Filed Under: Not working? Tagged With: iTunes

Your Purchase Could Not Be Completed, Fix

Last updated on January 3, 2019 By Serhat Kurt 65 Comments

Your Purchase Could Not Be Completed

If you see the following message, when you try to buy apps, subscriptions or in-app (in-app purchases) content, here is how to resolve this: Your Purchase Could Not Be Completed For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/. The app store has more than 1,5 million apps. Some of them are free (may offer in-app purchases) and some […]

Filed Under: Not working? Tagged With: iTunes

OS X El Capitan: iTunes Not Working? Fix

Last updated on October 7, 2019 By Serhat Kurt 20 Comments

iTunes Safe Mode

If you have been having problems with iTunes since updating to OS X El Capitan you may not be alone. Several Mac users have reported that iTunes freezes up and becomes unresponsive. User eported problems include that iTunes: won’t open stops responding freezes causes CPU usage to spike update makes the menu items not clickable […]

Filed Under: Not working? Tagged With: iTunes

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About macReports:

This website is founded by Serhat Kurt. He worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University.

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Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana.

 

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