Several users have reported that they are unable to enter the administrator (admin) password on the Mac because the password is not accepted anymore. In this article, we explain how you can troubleshoot if your admin password is not working on your Mac. Users have stated that after entering their password, the password box shakes […]
The File Can’t Be Found, Fix
Several users have said that they receive an error message saying “the file can’t be found” on their Mac. It further appears that this popup appears when they connect a device (iPhone, iPad, or another device such as a camera) to the Mac using a USB or USB-C cable. And lastly, users have said that […]
How to Boot in Single-user Mode or Verbose Mode in macOS
There are different special start-up modes that your Mac can be powered into. These modes can be used to troubleshoot various Mac problems. Advanced users may use these modes. Single user mode enables a single superuser and loads directly into the command line of Mac OS. There is no graphical shell. Verbose mode displays text […]
Your Computer was Restarted Because of a Problem: How to Fix Kernel Panic on Mac
Occasionally, your Mac may restart or shutdown unexpectedly. You might see a message like the one above telling you that your Mac had to restart because of a problem. In this article, we will discuss what can cause your Mac to shutdown or restart and what you can do to fix the problem. See also: […]
“HPDeviceMonitoring.framework” will damage your computer, Fix
Users have reported this pop-up message appearing due to an HP printer driver certificate issue. Other possible messages related to this issue are: Report malware to Apple… One or more components of the HP printer software are corrupted or missing ‘Filter’ failed Failed to open a connection to the device (-21345) Software for “%@” failed […]
What to do if Mail or other Apps Quit Unexpectedly on Mac
Although problems with apps can happen anytime, some users have reported that after upgrading to Big Sur, their Mail, Music or another app quits unexpectedly. In this article, we will give you some troubleshooting tips for fixing this problem. For more articles on Big Sur issues, see: Mail in Big Sur: Fix Missing Trash Folder, […]
Problems with Big Sur Upgrade: Installation Failed Error
The Big Sur upgrade became available today. For Macs that are able to upgrade, you should be able to see the upgrade option by going to System Preferences > Software Update. Unfortunately, many users have been experiencing big problems getting this upgrade. For me, I got the “Installation Failed” error above. The error message also […]
Adobe’s Support for Flash Player Will End: What Does This Mean for Mac Users?
Adobe Flash Player will officially reach its end-of-life (EOL) status on December 31, 2020 after nearly 25 years. If you don’t keep up with tech news, you may have learned about this from a pop-up like the one above. This means that Flash Player will no longer be distributed, supported or updated by Adobe. But […]
Is your Mac ready for Big Sur? Important Steps before you Upgrade
macOS Big Sur is the next update for Apple’s macOS operating system. The latest macOS, set to be released this fall, will feature: A new design New Control Center Big changes to Maps A newly renovated Messages app A built in translator for Safari plus other major Safari improvements Greater insight into and control over […]
How to Free Up Storage Space on your Mac
At some point, many people will experience a shortage of available space on their computer’s storage drive. Even if your Mac isn’t that old, you may be using quite a bit of your disk space for things like videos, movies or games. Macs with an SSD drive, especially if more than a few years old, […]
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