What to Do If ‘All Inboxes’ Has Disappeared in Mail on Mac, iPhone or iPad
Reading Time: 3 minutes Every once in a while a user will have a strange and annoying problem show up, like “My All Inboxes disappeared.” We can’t say exactly why this might have happened to a particular user; there are at least a few possibilities. We do know, however, that the fix is pretty easy.
Get your All Inboxes back
If you have lost your All Inboxes mailbox in Mail, you won’t see it underneath the Favorites section in the sidebar.
On Mac
- Open Mail on your Mac.
- Open the sidebar. You can go to View > Show Sidebar.
- Hover your mouse over Favorites in the sidebar. You should see a plus sign and an arrow appear.
- If the arrow is pointing to the right, click on it to open the Favorites section. Is All Inboxes there? If not, click on the plus sign to add a mailbox to your favorites.
- In the popup that appears, click the list indicator (blue arrows on the right side of the selection field) to open options.
- Choose All Inboxes from the list of mailbox options.
- Click OK. All Inboxes will now show up in the Favorites section of the sidebar in Mail.
On iPhone
If you don’t see your All Inboxes mailbox near the top of the Mailboxes screen on your iPhone, you can get it back.
- Open the Mail app. Open the Mailboxes screen: If necessary, tap on the back arrow in the top-left corner (it will also say something like Gmail, iCloud or just Back).
- Tap Edit in the top-right corner of the Mailboxes screen.
- Tap the circle next to All Inboxes to select it.
- Tap on Done in the upper-right corner.
On iPad
- Open the Mail app. Open the Mailboxes sidebar: If necessary, tap on the back arrow in the top-left corner (it will also say something like Gmail, iCloud or just Back).
- Tap Edit in the top-right corner of the Mailboxes sidebar.
- Tap the circle next to All Inboxes to select it.
- Tap on Done in the upper-right corner of the Mailboxes sidebar.
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Further to my previous comment.
It depends on where you originally save your added mailboxes; whether you choose to save them under each individual address, or under the generic ‘On My Mac’ option.
It might be worth adding this information to the body of the post, Stacey, and thanks again! You saved me a lot of grief.
In response to Scott;
I had the same issue, ‘All Inboxes’ was greyed out.
I had to scroll down to select ‘On My Mac’ and ‘On My Mac’ magically reappeared in the sidebar of the Message Viewer.
Just click the arrow next to it and the contents will expand downwards again.
Thanks to Stacey, for pointing me in the right direction initially.
This was a lifesaver. Thank you so much!
That was so helpful!
Critical issue resolved.
thank you so much for posting this! it saved me!
Thank you for saving me from extreme panic. I love you.
For me, All Inboxes is greyed out and I can’t select it
me too, did you find a way to fix that?
Thank you this at last solved the disappearing All Inboxes problem. But what caused it in the first place??????