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You are here: Home / How to / Can’t Accept Updated iCloud Terms & Conditions (macOS and iOS)? Fix

Can’t Accept Updated iCloud Terms & Conditions (macOS and iOS)? Fix

Last updated on November 13, 2019 By Serhat Kurt 18 Comments

Several iOS and macOS users have reported that they’re not able to accept updated iCloud Terms and Conditions. Users have said that their devices (iPhone, iPad or Mac) keep asking them to accept the new iCloud Terms and Conditions, and further, even if they accept the new terms and conditions, iCloud still repeatedly ask users to accept, and the warning simply does not go away.

iCloud terms and conditions

Are you having this problem too? Are you seeing a red badge notification appears on the Settings app icon? No matter how many times you tap Agree, your device still asks for you to accept the iCloud Terms and Conditions. Sometimes iCloud may get into this loop. Having a device (iOS or macOS) that is stuck in this strange iCloud loop can be extremely annoying. It seems that this problem primarily affects users who use more than one Apple IDs on their devices.

See also: Your iCloud Storage Is Almost Full?

Please try each step one at a time until you resolve your issue.

Before you do anything, update your iOS or macOS device to the latest version of the operating system. Further, also check that iCloud is working. It is possible that iCloud service is having issues with its servers or systems. You can check that by going to the System Status page.

1. Please follow the steps below:

Mac: On your Mac, click Apple Menu > System Preferences > Internet Accounts. From the list (left side), click the first iCloud account, you should see a “Terms and Conditions” popup, scroll down and click Accept. Repeat the same steps for other iCloud accounts.

iOS (iPhone or iPad): On your device, tap Settings > Passwords & Accounts, and then tap the first iCloud account (under the Accounts section). You should see a popup asking you to accept the new terms and conditions and scroll down and tap Accept. Repeat these steps for other iCloud accounts.

2. Restart your device (Mac, iPhone or iPad). Here is how:

  • Mac: Apple menu > Restart
  • iOS: Press and hold the side (or top) button until you see the slider and then slide the slider. Then to turn on, press and hold the side or top button until you see the Apple logo.

3. Check and see if Screen Time is enabled on your device. Here is how:

  • iOS: Tap Settings > Screen Time
  • macOS (Catalina or later): Apple menu > System Preferences, then click Screen Time.

If Screen Time is enabled, disable it and try accepting the iCloud Terms and Conditions again.

4. Sign out iCloud and restart your device and then sing in. We recommend that you do this one by one if you have multiple iOS devices and you should back up your device.

  • iOS: Go to Settings > Your Name > Sign Out. You will have to enter your Apple ID and password.
  • macOS: Apple menu > System Preferences > iCloud and click Sign Out. You will enter your Apple ID and password.

Restart your device.

And sign in.

  • iOS:Settings > Sign in.
  • macOS: Apple menu > System Preferences > Sign in.

When logging out,  you will be asked if you want to meet a copy of your iCloud data. Select everything. And then when you logging in, tap Merge when you asked.

See also: Stuck On Updating iCloud Settings, Fix

Filed Under: How to Tagged With: iCloud, TOS

Comments

  1. JBB says

    March 11, 2020 at 10:26 pm

    I just upgraded to Catalina on my laptop and this is happening. I’ve tried all the steps above, even logging out on both devices, and nothing is working. As one of the commenters above has said, nothing pops up for me to accept.

    Reply
    • wafa says

      August 22, 2020 at 5:34 pm

      same here!its a loop after i click on terms and conditions.what do i do?

      Reply
  2. irfaan says

    February 22, 2020 at 1:43 pm

    thank you works fine

    Reply
  3. Admin says

    February 4, 2020 at 5:43 pm

    Thank you! Stepwise directions outlined here resolved the problem.

    Reply
  4. Steven Podgurski says

    January 27, 2020 at 2:27 pm

    Disabled screen time and I was then able to accept T&C…

    Reply
  5. Heather says

    January 1, 2020 at 1:12 am

    None of these things worked for me. In my case the pop-up to actually accept will not pop up so I have been unable to accept. Your #4 suggestion is impossible because there is no way to sign out of the iCloud account. Perhaps this was written for a version of OS before Catalina which is what I upgraded to when this problem began.

    Reply
  6. KC Jeffro says

    October 19, 2019 at 1:26 pm

    I know it might be hard to believe, but maybe I don’t want to use iCloud? How the [email protected]#* do I disable the red badge icon in system preferences?!

    Reply
  7. Stephen Owens says

    October 11, 2019 at 2:49 pm

    What resolved this for me with Catalina on my MacBook was signing out of my iCloud account on the MB then signing back in to iCloud with a different account all in the same MB user. Then I signed out again and signed back into the original account. After that it was all good.

    Reply
  8. Sandra says

    October 11, 2019 at 3:35 am

    Thanks a lot!!!!!!! The notification is so annoying and can’t get rid of it until I saw your post. The first step help, it is the second iCloud account that i didn’t accept makes it unable to accept the primary one (How stupid it is…). So do check all your iCloud account under the Internet accounts list.

    Reply
  9. Dan Schulze says

    October 10, 2019 at 3:12 pm

    Thank-you!!! I’ve been trying to find the solution for this problem since I installed Catalina! The first step said to check the other iCloud accounts I was signed into, and BINGO!! No more annoying “Agree to Terms & Conditions” message! I’m going to check out what other good advice you guys have!! Yes … I have other Catalina problems!

    Reply
  10. Igor says

    October 10, 2019 at 12:16 pm

    Step 4 helped me. Thank you very much!

    Reply
  11. Markus says

    October 10, 2019 at 11:05 am

    Thank you! That was so annoying! Turned out it was one of the other (inactive) iCloud accounts that triggered it for me!

    Reply
  12. Baha Ata says

    October 10, 2019 at 11:04 am

    Sometimes it may you have problem with your iCloud password. Even you do these steps if your iCloud account suddenly wishes reenter your password your never success with provided steps. If you have developer version or some version that you need reenter iCloud password, in terms and conditions screen you never seen that fact… Or you cannot signout. Cause you have need to go internet accounts and reenter your password on your iCloud account.

    Reply
  13. AP says

    October 10, 2019 at 10:34 am

    None of these processes fix the issue.

    Reply
  14. afperry says

    October 10, 2019 at 9:20 am

    I had this problem too when using my primary iCloud account and I tried the usual options to resolve it. Then I remembered that I also have a secondary iCloud account which had been deactivated. I re-activated that account, agreeing to the new Terms & Conditions, and hey presto the issue on my primary account was immediately resolved.

    Reply
  15. Darcie G. says

    October 10, 2019 at 2:42 am

    FINALLY! Thank you for posting this -> Only thing that worked for me was signing out of my Apple ID on my MacBook, restarting, then signing back in. No issues now. Thanks!

    Reply
    • Bas says

      October 11, 2019 at 8:14 am

      Yep, that did the trick for me too. Makes sense I guess, since installing the latest iCloud automatically means you accept the latest terms and conditions..

      Reply
  16. KJ Lim says

    October 10, 2019 at 1:45 am

    Step 1 highlighted solved the problem for me. Thanks

    Reply

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