If you use Mac’s built-in Mail app, you may have seen a banner with a “Follow Up” button at the top of one of your sent emails. You have a few choices for what you can do with this banner; you can use it to follow up on the email, you can ignore the banner, or you can remove it. You can also change your Mail settings so that you won’t see these Follow Up banners again.
Why you see Follow Up on some emails
Follow-up suggestions appear on emails that you have sent that have not yet received a response. The “Follow Up” message will appear after three days if you haven’t received a response. The purpose of this is to remind you about the email in case you want to send a follow-up email.
How to use Follow Up or remove the Follow Up message
Use the Follow Up button
If you want to send a follow-up message, just click on the Follow Up button. It works the same as hitting the reply button.
Get rid of the Follow Up button on an email
If you don’t want to follow up and don’t want to see the follow-up message appear on the email, you can remove it.
- Right-click (Control-click) the email in the list of emails on the left side of the window.
- Select Ignore Follow Up.
How to turn off the Follow Up feature
- With Mail open, go to the top menu bar and click on Mail.
- Select Settings (Preferences on macOS Monterey or earlier), then make sure the General tab is selected.
- Uncheck the box next to “Enable message follow up suggestions.”