Mac Catalina Wi-Fi Problems, Fix

Several users said that wireless internet is not working properly after updating to macOS Catalina. More specifically, users stated that their browsers (Safari, Chrome etc) stopped loading websites even though the Wi-Fi seems to be connected.

You are not connected to the Internet error

If you are having this problem, then this article is for you. Please after trying each step test to see if your Wi-Fi problem is fixed:

See also: How To Disable Wi-Fi Auto-Join in macOS

1. Update your Mac if there is an update available. You can check that by going to Apple menu > About This Mac > Software Update.

2. Disable Wi-Fi (you can do so by clicking the Wi-Fi icon and selecting ‘Turn Wi-Fi Off’  in the menu bar) and wait a few seconds and then re-enable it.

turn off wifi

3. Restart everything:

  • Restart your Mac by goign to the Apple menu and Restart
  • Restart your modem and router

4. Create a new network location:

  1. On your Mac, click the Apple menuApple Menu System Preferences
  2. Click System Preferences
  3. Click NetworkNetwork
  4. Click the Location drop down menu (This says Automatic, unless you changed it before)Location
  5. Click Edit LocationsEdit Location
  6. Click the plus (+) sign to add a new locationadd location
  7. Rename the new location if you want
  8. Click Done
  9. And click Apply (Network pane).
  10. Now try to test if your Internent problem is resolved.

See also: Your Mac or iPhone Can’t Connect to a Public Wi-Fi Hotspot (Captive)? Fix

5. If you are still having this problem, restart your Mac in safe mode. Here is how:

  1. Turn off your Mac
  2. Turn on your Mac and immdediately press and hold the Shift key until you see the login screen.
  3. When you see the login screen, you may release the Shift key.
  4. Login
  5. Your Mac will start in safe mode. In safe mode, do you have Wi-Fi problems?
  6. Restart your Mac. This time restart normally.

6. Remove Wi-Fi and readd again. Here is how:

  1. On your Mac go to Apple menu > System Preferences > Network
  2. Select Wi-Fi (left menu)
  3. Then click the minus (-) sign to remove it remove wi-fi
  4. Then Click Apply
  5. After that now click the plus (+) sign. You will see a window saying “select the interface and enter a name for the new service.” Select Wi-Fi and click Create then Apply. add wi-fi


After trying the steps above, are you having issues with getting connected to a Wi-Fi network with your Mac? Then it is time to contact Apple Support.

See also: How to reset network settings on Mac 

Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile.

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60 thoughts on “Mac Catalina Wi-Fi Problems, Fix”

  1. Thank you so much!! Post 6 remove WiFi and re-add has worked a treat! I won’t have to listen to my partner moaning every time he tries to open his emails now :-). Thank you

  2. Thank you! Thank you! Thankfully your solution of changing the location was the answer! So many answers but yours was the only one that worked!

    • Changing location just worked for me, too. I spent the last three or four days trying to figure out my problem. So glad I found this post.

  3. If none of above works, go to and download the Wireless USB Adapter. I had problems of airport stability and connection since the ultimates updates of High Sierra on my MacBook Air Early 2014. I have got an Edimax USB key and wanted to make it recognized by my system 10.15.6… All of a sudden the Airport get connected and is working perfectly!


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