My Powerbeats 3 Won’t Turn On, Fix

BySerhat Kurt Posted on Reading Time: 3 minutes

This article explains what you can do when your Powerbeats 3 won’t turn on. Unresponsive Powerbeats can be frustrating. The instructions in this article will hopefully make your Powerbeats boot up and work properly. If they don’t, it is highly likely that your device has a hardware problem, if this is the case you may need to contact Apple or Beats support.

Powerbeats 3

In general, there are three key issues that you may be experiencing. Here is why your Powerbeats won’t turn on:

  1. A software glitch.
  2. There might be something wrong with the cable or case or the way you charge.
  3. And, as stated above, it is possible that there are serious hardware problems with the Powerbeats.

See also: AirPods Are Connected But There Is No Sound

Are you experiencing issues with your Powerbeats 3 Wireless not turning on? Then try the steps below. Please test after each step.

1. Charge your Powerbeats 3: When was the last time you charged it? It is possible that your device’s battery is out of charge. Try charging your device. You can charge it by plugging your device into a power outlet using the included micro USB cable. Pay attention to the LED indicator light. If it is blinking red, it means your Powerbeats need a charge.

Related to this, if your Powerbeats 3 won’t charge, then also make sure that:

  • Make sure that your charger or cable is working properly.
  • Make sure that your USB cable has no physical damage.
  • If possible try a different USB cable. And if possible, try charging your Powerbeats 3 using a different USB port.

2. Reset. If you are still having this issue, you may want to reset your Powerbeats. Here is how:

  • Press and hold the power and the volume down buttons together for ten seconds until the LED indicator light flashes.
  •  Release the buttons.
  • Does your device turn on now?

Reset Powerbeats 3

 

3. Update the firmware of your device. How you update your earphones depend on the device they are set up with:

  • If your Powerbeats are connected to an iPhone, they will be updated automatically.
  • For other devices, you will need to use Beats Updater. To do this, you will need a computer, Mac or PC. with an Internet connection. Then follow the steps below:
    • Visit the Beats Updater website (http://www.beatsbydre.com/updater.html).
    • Download the Updater on your computer.
    • Open and run the downloaded file and follow the onscreen instructions. You will need to plug your Beats accessory into your computer.

If nothing is working, you may want to contact Beats or Apple for customer support.

See also: Macbook won’t turn on?

Dr. Serhat Kurt worked as a Senior Technology Director specializing in Apple solutions for small and medium-sized educational institutions. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. He is a former faculty member. Here is his LinkedIn profile and Google Scholar profile. Email Serhat Kurt.

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8 Comments

  1. Powerbeats 3 won’t turn on – Blinks white light 3 times and turns off
    My Powerbeats 3 won’t turn on, just keep flashing white 3 times
    I followed all the steps below and none of them worked.
    – Removed the debris and cleaned the headphones
    – I reset the headphones:
    Step 1: Press and hold the power and volume down buttons on the headphones for about ten seconds.
    Step 2: The LED indicator light on your device will blink. When this happens, release the buttons you pressed and the device will restart.
    – I updated the firmware version
    – I contacted Apple support.
    After following all the steps and without success, I did the following steps:
    – I took the battery out and measured the voltage. It was with 3.7V discarding the possibility of being the problem battery.
    Problem:
    – After removing the battery, I disassembled the entire phone and replaced the cable, the phone turned on and worked normally. The cable was broken or shorted.
    Solution of the problem:
    – Replace the cable with a new one.

    Reply

  2. I had issues with red LED blinking when trying to turn it on, and no charging. I updated the software on the link you provide here as I don’t have a Apple phone or computer. Right after updating it said full charge and worked again perfectly.

    Reply

  3. My beats will not charge or turn on. No lights or anything. Tried to reset and nothing happens. They worked fine I put them on the supplied cable with a beats wall adapter and the next day nothing

    Reply

  4. I have powered my Powerbeats 3. When I try to turn them on the white LED light flashes and then nothing. I’ve tried resetting them and that doesn’t work. suggestions?

    Reply

  5. When I was Charge my headphones the light was red and white one I want to turn on it doesn’t work what are you going to do

    Reply

    1. Same issue. Tried all the troubleshooting suggestions. Still not working. Blinking red, white, red then blank, Red – white then blank. Occasionally I get a slow blinking red which use to mean its charging but that doesn’t last long and when unplugged from the power source goes blank.

      Reply

  6. I have had these Powerbeats 3 wireless earbuds for about almost 5 months and right now they are not holding a charge After I have had them plugged in the wall charger.

    Reply

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