Are you unable to save screen recordings on your iPhone or iPad? Several iOS users have reported that they get the following error messages when they attempt to create a screen recording on the iPhone, iPad, or iPod touch. There are two types of user reported error messages:
A-The first error message says, as you can see below:
Screen Recording failed to save due to: The operation couldn’t be completed. (Cocoa error -1.). This article explains what you can do to fix this problem.
B-The second error message is very similar. You may also get this error message saying:
Screen Recording failed to save due to: Failed to save recording
iOS has a built in audio and video screen recording feature (this means that you do not need to install additional apps). You need first go to Settings > Control Center > Customize Controls and add Screen Recording and then open Control Center and tap the Screen Recording icon to record your screen. Your recordings will be saved to Photos and will appear in the Camera Roll.
Please note that when you experience this error, your recording will be gone. There is no way to find or recover your unsaved video or audio recordings.
The second error message because the video or content is protected or copyrighted. As you can see from the photo above, we attempted to record a Netflix video and we could not. You will not be able to record protected or copyrighted movies or other content. This is not a bug this is not Apple’s fault. This is working how it is supposed to work. Because you are allowed to record everything.
If your recordings are not being saved because of the cocoa error, then please try the following tips:
After you try each tip below, please check to see if your problem is fixed.
See also: Where Do Screenshots Go On Mac?
1-Update your iOS device to the latest version of iOS. You can do so by going to Settings > General > Software Update.
2-Restart your iPhone or iPad, you can turn off your device by going to Settings > General and scroll down and tap Shut Down. And then restart your device.
3-You may experience this problem on your iPhone because Low Power Mode is on (is the battery icon in the status bar yellow?). Plug your device and charge. Or you may want to turn it off by going to Settings > Battery.
4-if you have not enough space on your iOS device, the screen recording won’t be saved. You can check the storage by going to Settings > General > [Device] Storage. If this is the case, then you may want to remove unwanted apps and other content.
5-On your iOS device, go to Settings > Safari and scroll down and tap “Clear History and Website Data”. This will remove history, cookies and other data.
6-Force restart your device. Different iOS devices require different steps to do this. Here is how:
- iPad Pro 11-inch or iPad Pro 12.9-inch: press and release the Volume Up button and press /release the Volume Down button and then press and hold the Home button until you see the Apple logo.
- iPhone 8 or later iPhone models: press and release the Volume Up and then press and release Volume Down button and press and hold the Side (sleep/wake) button until the Apple logo appears.
- iPhone 7 or iPhone 7 Plus: press and hold the Side and Volume Down buttons together until you see the Apple logo.
- iPhone 6s and earlier, iPad, or iPod touch:Press and hold the Side button (sleep/wake) and the Home button together until you see the Apple logo.
If you issue is still unresolved, contact Apple support.