This Song Is Not Currently Available In Your Country Or Region; Fix

Several Apple Music users have reported that they are receiving the following error message while trying to play certain sets of songs: “This song is not currently available in your country or region”. It further seems that those problematic songs are also greyed out. If you are having this problem, here is how you can troubleshoot it:

This song is not currently available in your country or region.


1– The likely reason you are seeing this message is that, especially if you are having this issue with your older songs, older playlist tracks may have been changed. If this is the case, older versions would not work. What you can do is to delete the old track from the list (press and hold the item that you want to delete and tap Remove) and then you can easily add the new version to update your playlist.

See also: Music App: Album / Song Art Not Appearing? Fix

It is also possible some of your songs may not be available to listen anymore as the availability of tracks may change over time, temporarily or permanently. For instance, Apple may have decided not to renew its contract with certain distribution companies. Further tracks that were once available, may have been retracted by the artist, the distributor or their record company.

See also: Can’t Turn On iCloud Music Library? Fix

2-On your iOS device, open Settings and then go to iTunes & App Store and tap your Apple ID and then tap Sign Out. And then sing back in.

3-Reset iTunes warning. Connect your device to your computer with your USB cable and open iTunes on your computer. And complete the following steps:

  1. Click iTunes
  2. Click Preferences
  3. Select the Advanced tab
  4. Click Reset Warnings.
  5. Click OK.

iTunes Reset Warnings

See also: How To Repeat Songs In The Music App

4-Sync your iOS device using iTunes on your computer. Here is how:

  1. With a USB cable, connect your iPhone or iPad to your computer. iTunes Not Recognizing Your iPhone or iPad?
  2. In iTunes, you will see your device icon (upper-left corner).
  3. Under the Settings section (left side of the iTunes window), click Music
  4. Select the Sync Music checkbox.
  5. Click Sync

iTunes sync music
See also: Music App Stuck On Splash Screen, Fix

Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile.

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39 thoughts on “This Song Is Not Currently Available In Your Country Or Region; Fix”

  1. I went to iTunes and did Preferences, Advanced and Reset Warnings, and then OK. What I think really worked was to not automatically synch entire library when connecting but just selected artists, songs, and playlists….then to be quick I selected every playlist and viola…the next synch worked.

    Good luck

  2. I was on the phone with Apple for two hours asking them about this problem. None of them had answers.. so frustrating! Then I decided to try something to see if it would work and it did. My new iPod touch was graying out certain songs that I had imported from a cd to my computer then it would say the song wasn’t available in this country or region. I found that odd since the singer is from the U.S. The album I was having issues with is “How Can It Be” by Lauren Daigle. I deleted the songs from iTunes, reuploaded the songs from the cd to my computer..but I noticed the album I own is actually the Deluxe Edition so I changed the album title to the exact title it is in the iTunes Store which was How Can It Be (Deluxe Edition), synced them to my iPod and to my surprise it worked! The songs were no longer gray or saying that they weren’t from this country. Hope this helps someone!

    • This wouldn’t work for me because in my case more than half of my entire library is greyed out, most of which I ripped from CDs.

      • Same here. This was maddening, but eventually, after removing the songs from the playlists, I resync’d without music (to wipe them off the phone), then readded everything and resync’d again with the checked music playlists and artists. Took a few times total to get them all correct, but finally worked for all.

        Another note: I really haven’t liked the trend of Apple trying to force people to pay for their subscription-based service–especially when you’ve paid for hundreds of CDs that you shouldn’t have to pay for in the future.

  3. I opened iTunes and selected my device, selected all the songs and hit “delete”. (my intention was to wipe iPhone and re-sync) Instead of the songs being deleted iTunes suddenly started re-syncing everything and I now have access to all my music again

  4. I noticed it today when two songs I purchased on albums from iTunes are no longer available but all of the other songs on the album are. There are several other songs I have either purchased from Apple or ripped from CD’s I bought that no longer work today. This is infuriating because I changed nothing! Please fix this!!!!!

  5. This is asinine. Apple has no right to block me from listening to songs I own. This is clearly a bug in their software and one that is longstanding. I will be looking for a different music player to load on my iPhone, assuming that the almighty Apple has not blocked that functionality as well.

  6. i’m having this issue too. the last time i was 100% happy with my iphone was with ios6. it’s like after steve jobs died, they stopped giving a shit. i have tried 3 different flagship androids, and didn’t like any of them. however, ios has become such a shit show that it’s not if, but when i switch to the competition and maybe i’ll just get used to it and be happier in the long run. or maybe even a windows phone, which i had a long time ago. anything is better than this crapple.

  7. I found a fix separate to those listed here, so if none of those work, hopefully this can.

    In iTunes, the songs that would get the error message when attempted to play on iPhone had a cloud symbol next to them, specifically a “dotted-line cloud” as shown and listed here:

    On that support page, the first point in the description for that cloud symbol fixed it for me, updating the Cloud Music Library.

    As I say, hopefully this can help someone!

    • Your comment made me just figure out what’s going on. Because my iCloud Purchase more, they are blocking my music that I uploaded from a CD that was purchased. This is another way to make me pay for more storage. I’m going delete my pictures in iCloud and if Enough storage and the music doesn’t start playing, I guess I’m calling Apple. I am sick and tired of big corporations doing sneaky things to get more money out of me!

  8. I seriously do not understand what is going on, so I am and artist and I have a song already on iTunes I have a new song that is being released January 1st and is currently for pre-order on iTunes, I can find it on my iPad I can listen to the preview I can even pre order my own track however if I want to share that link say on social media 4 promo purposes or PR all of that stuff.. I get that stupid message that says not available in your country or region. I have an Android phone that I can only have apple music on, nowhere on Apple music but it’s on Apple music on my iPad I don’t understand why the link won’t work but my friend who lives in California I live in Florida, he has no problem with the link he can email the link to anybody and they can tap it and hear the preview and see the artwork and pre-order it I don’t understand why my link doesn’t work and why it says I’m in the wrong country or region WTF?!! I’m the dang artist I should be able to send it to whoever I want did Apple have some issue with Florida and they are not dealing and distributing songs in Florida, I’m going to bring it up to my record label and my distributor is a huge worldwide distributor its Sony so there should be no issue! Pre-orders are available on only three sites Amazon Google play and iTunes or it’s supposed to be preview on Apple music but definitely not on my Android and my iPad I can do everything but send the link because I can’t even open that link I don’t get it I hate it there’s something off it thinks I’m somewhere else or it’s all screwed up!!!!!

  9. I had this issue back when this was first reported. Now its December 2019 and am having the same issue again. It is supper annoying that I can’t play and listen to the music I bought from I-tunes in the I-tunes app. My Mac Desk top plays them but not my iPhone. Yuck!!!

  10. I’ve just bought an album from the iTunes store on my iPhone. I could see the album and the tracks on my iPad but got that message. It seems to work now but all I did was go into my iPad settings for iTunes and turn the automatic download of purchases made on other devices off and back on. 5 minutes later and there they were, artworks and all. Hope that helps anyone.

    • Thanks Al. That did it for me. I turned off automatic downloads, waited a minute and turned it back on. Was able to download everything then.


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