Several iPhone and iPad users have stated that they are unable to access the App Store because users see a white blank screen when they go to the App Store. Sometimes the App Store Updates page are not showing.
App Store Fix
Test after each step to see if your issue is resolved:
1-The first thing you may want to do is to check Apple’s System Status page. This is Apple’s support page with status information for its services, stores and iCloud. If this page shows any issues, you may unable to fully access or use the App Store. If this is the case, Apple is the one to blame, and Apple will resolve this. You just need to wait.
2-The second thing is to make sure that your iOS device is connected to the Internet. If you are not connected to the Internet, App Store will not load. If you are having connection issues, please see this article.
See also: Manage cell data
3-Restart your device. To do this, press and hold the on/off (sleep/wake) button until you see the slider. Then slide the slider. Wait a few seconds then, to turn your device on, press and hold the on/off button until you see the Apple logo.
4-Try this fix: Launch Settings then tap iTunes & App Store, Apple ID and Sign Out. Now launch the App Store. Tap Sign In, and enter your Apple ID and password.
5-Tap Settings > General > Date & Time and and turn ‘Set Automatically’ on.
6-Go to Settings > General > Date & Time and turn “Set Automatically’ off. Now set your date one year ahead, like 2017. Now go to the App Store. If your issues is fixed, turn on ‘Set Automatically’.
7-Go to Settings > Privacy > Location Services > System Services > and make sure that Location-Based iAds is tuned off.
8-Go to Settings > General > Language & Region. Change the current language. You may select any language. However, you may want to choose a language you know. Then open the App Store, if your apps load, then go back to the Language settings, and change your language back.
9-Update the iOS software. Simply go to Settings > General > Software Update.
10-Restart the App Store app. Double press the home button and swipe up on the App Store preview to close it. Then reopen the App Store.