Does your iPad Pro keep restarting before you could work with it? It appears that this problem usually occurs at random intervals without warning. You may start experiencing this problem after updating your iPadOS system.
When an unexpected restart happens, you could lose valuable data and unsaved documents.
It is very essential to know what causes your device to keep restarting. Because if you know this then you can stop the problem now and prevent future occurrences.
Does your iPad Pro start itself out of nowhere? This article explains what you can do when your iPad Pro reboots itself over and over again. Please note that the steps are listed in order. After each step, test to see if you have fixed your problem.
Before you do anything, try to back up your iPad Pro. If your problem is serious, this could be the last chance to back up your data. You can do this using iCloud and your computer.
On your iPad Pro, go to Settings > [your name] > iCloud > iCloud Backup. Then tap Back Up Now to trigger a manual backup.
Connect your device to your computer with your USB cable, Mac, or Pc. Then open Finder (if you are using macOS Catalina or later) or open iTunes (if you are using an earlier version of macOS or a PC). Locate your device in Finder or iTunes and then follow the onscreen instructions to backup.
Apple’s support documents explain the backup process in more detail.
Your iPad Pro needs at least 1 GB of free space. If your available storage is then 1GB, this may slow down your iPad and further cause this problem.
On your iPad, go to Settings > General > [Device] Storage. This page may contain a list of recommendations that you may want to follow. You will also see a list of your installed apps and how much space they use. If you do not have enough storage (e.g., less than 1 GB), you may want to delete some apps, photos, etc to free up space on your device.
First, update your device’s iPadOS software and then update all of the apps installed.
Update your iPad
On your iPad, go to Settings > General > Software Update. If there is an update available, follow the onscreen instruction to update your device.
Update your apps
One (or more) of your apps may cause your iPad to crash. What you may want to do is to update all of your apps to the latest version. On your iPad, open the App Store app, tap Today (bottom of your screen), tap your profile icon, scroll down and find the “Available Updates” section. Then tap Update All.
Force restart your iPad Pro to fix your problem. How you do this depends on your iPad Pro models.
iPad Pro with Home button models: Press and hold the Home and the Top buttons until the Apple logo appears, then release the buttons.
iPad Pro Face ID models: Press and release the Volume Up button and press and release the Volume Down button and then press and hold the Top button until you see the Apple logo, then release the button.
Check your battery
Is your battery worn? This may cause this type of performance issue. You can check your iPad’s battery health through the Battery settings. On your device, go to Settings > Batter > Battery Health.
If you see that Maximum Capacity is over 80 percent and Peak Performance Capability is saying “your battery is currently supporting normal peak performance” then you are ok.
If not, your battery may need to be replaced. You may want to make a Genius Bar reservation or take it to an Apple Authorized Service Provider.
Reset all settings
If you are still experiencing this contact rebooting problem, reset all settings to see if that can resolve your problem. Please note that doing so will restore all of your customized settings (e.g., display, sound, Wi-Fi, etc) to the factory settings. However, please also note that your personal data (apps, photos, contacts, etc) will remain the same.
On your device, go to Settings > General > Reset. Tap Reset All Settings. Enter your passcode if asked and follow the onscreen instructions.
Wipe and Restore
This is the last resort. Note that this option is time-consuming. This involves three steps:
- Backup. Although you can back up with iCloud, for this to work properly, we recommend you back up with your computer. See the above backup section.
- Erase your iPad. On your iPad, go to Settings > General > Reset and then tap Erase All Content and Settings. And follow the onscreen instructions.
- Restore from your backup. Now you can restore from your computer backup.