macReports

Apple iOS Mac OS X Reports , Help and News

  • How to
  • News
  • Not working?
  • Tips and Tricks
  • Guides
You are here: Home / Guides / Update Not Found. The Requested Version Of macOS Is Not Available, Fix

Update Not Found. The Requested Version Of macOS Is Not Available, Fix

Last updated on November 29, 2019 By Serhat Kurt 39 Comments

This article explains how you can fix the “Update not found. The requested version of macOS is not available.” error.  You can see the error message below:

macOS update not found
You may experience this problem when you want to upgrade to the latest version of the macOS software. You will not be able to update your Mac until you resolve this. This error may occur when you attempt to upgrade from the App Store, or from the Software Update option in System Preferences.

Are you having this problem also? Were you greeted with this error message? Is your Mac saying, incorrectly, that your Mac is up to date when it really is not. Then this article is for you. Following the steps below will help you fix this problem so that you can update your Mac.

It is important that you solve this issue so that you can update your computer. macOS updates will include several new and exciting features and important security updates. These new security updates will protect your Mac from malware and malicious attacks. For example, Apple introduced an important securutıy feature called System Integrity Protection (SIP) with OS X El Capitan.

‘macOS update not found’ error

Please try each step below, one at a time, in order. If one tip doesn’t work, move on to the next one!

1. Simply restart your Mac and try again updating your Mac. You can restart your Mac by going to Apple menu > Restart.

2. Restart your modem, router and your Mac. You may be having Wi-Fi related problems. See this article about how you can troubleshoot Wi-Fi issues on your Mac. If you can, try another Internet connection.

3. Make sure that the date and time on your Mac are set correctly. Go to Apple menu > System Preferences > Date & Time to verify. If they are not correct, click the lock icon to make changes. You can also check the “Set date and time automatically” box to have your Mac automatically update your date and time settings.

Date and time settings on Mac

4. If you are using a VPN service, disable it to see if that makes any difference.

5. We previously wrote an article about “How To Turn Off Catalina Update Notifications“.  Just like in this article, hiding the macOS software from Software Update may fix this issue, because it is possible that there may be a problem with your software update preferences file. Here is how:

  • Open the Terminal app on your Mac (Applications > Utilities) (You can also use Spotlight to search and launch the app)
  • Enter the following command hit enter:
 sudo softwareupdate --reset-ignored

Now restart your Mac by going to Apple menu > Restart. After your Mac turns on, then go to System Preferences and Software Update to see if this makes a difference. You should now see the Update option. If not, continue to the next step:

6. Let us try to install the latest macOS from macOS Recovery. This option will download and install the latest version of the macOS software. For this to work, your Mac must be connected to the Internet. Here is how:

  • Turn off your Mac
  • Turn on your Mac and immediately press and hold the following keys:
  • Option – Command – R
  • Keep holding the keys until you see a spinning globe image or the Apple logo.
  • You may have to enter your password
  • You will see the Utilities window
  • choose Reinstall macOS and click Continue. Then follow the onscreen instructions.

macOS Utilities recovery mode

Filed Under: Guides Tagged With: Catalina, macOS, Update

Comments

  1. UBUNBET says

    November 18, 2020 at 10:19 am

    https://stackoverflow.com/questions/57358273/the-requested-version-of-macos-is-not-available-how-to-fix-it-tutorial-macos-c#57370759

    Reply
  2. Nancy says

    November 15, 2020 at 11:52 pm

    I didn’t have luck like the rest of you. At first I just figured it was my hardware but when I look at the update in the app store, it says mine is compatible. So, I ran thru these steps and when I got to doing the recovery method, it still wanted to go to my current OS and no Big Sur for me. If anyone has any ideas for me besides buying something new, please feel free to laugh and point and then give me the advice. Thanks!

    Reply
  3. Teresa says

    October 4, 2020 at 2:21 pm

    6. worked for me, thanks!

    Reply
  4. Faiz says

    August 5, 2020 at 6:29 am

    Hi, I accidentally unenrolled my MacOS device from a beta as I was trying to update to Big Sur Beta 4. Now I am unable to receive updates. I tried installing the profile again but it just says that update is not found, requested update is not available.

    What do I do?

    Reply
  5. Tyler says

    August 4, 2020 at 2:18 pm

    I ran into the same issue as John Storm. I however did not use the command line to force the CatalogURL. I installed a profile using https://betaprofiles.com. This reset my CatalogURL like he says needs to be done. I was looking to move to the Mac OS 11 beta 3. After doing that I was able to update. I am sure the method would be what John stated but in a different way if you wanted to not be on a beta. Thank you for the insight.

    Reply
  6. Laveena Soni says

    August 2, 2020 at 6:25 pm

    #5 worked for me!!
    Thanks a lot.
    I was struggling to find a solution

    Reply
  7. John Storm says

    August 2, 2020 at 10:04 am

    None of these worked for me…

    I had to update the CatalogURL manually in the terminal, as it was set incorrectly

    It was set to:

    https://swscan.apple.com/content/catalogs/others/index-10.15beta-10.15-10.14-10.13-10.12-10.11-10.10-10.9-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog.gz

    I changed it to:

    https://swscan.apple.com/content/catalogs/others/index-10.15seed-10.15-10.14-10.13-10.12-10.11-10.10-10.9-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog.gz

    when I checked the software update section within system preferences, I could see macOS Big Sur available for download.

    I won’t tell you all how to change the CatalogURL, do it at your own risk.

    Reply
  8. Lakshmikanth Rajamani says

    May 30, 2020 at 10:13 pm

    Thanks, Serhat Kurt.
    It worked for me and #6 saved my time.

    Reply
  9. Kevin says

    May 18, 2020 at 8:11 am

    #6 worked for me.

    Reply
    • HWilliams says

      June 30, 2020 at 3:08 pm

      Did it wipe your data

      Reply
  10. Aaron says

    May 14, 2020 at 4:25 am

    Method 5 also solved my issue. Thanks much!

    Reply
  11. Cameron says

    May 12, 2020 at 6:31 pm

    #5 worked in the terminal app and then went to software update and it was there. Thanks!

    Reply
  12. Ranjith Vasista says

    May 12, 2020 at 10:38 am

    Option 5 Worked for me

    Reply
  13. Meglanon99 says

    May 10, 2020 at 6:39 am

    #5 worked, Thanks!!

    Reply
  14. Lori says

    May 3, 2020 at 1:46 am

    Thank you very much! Option no. 5 resolved the issued

    Reply
  15. DP says

    April 23, 2020 at 11:07 pm

    Excellent! #5 worked for me. I was also very frustrated with this and have been searching all over and trying to chat with the apple support. I am so happy that i found this site and thanks a lot for your suggestion to resolve this!

    Reply
  16. pilc says

    April 23, 2020 at 10:26 am

    Method 5 solve my problem, thank you.

    Reply
« Older Comments

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Follow us

  • Facebook
  • RSS
  • Twitter

Got a tip for us? Email us.

Latest Posts

Can’t Delete Apps from Apple Watch? How to Fix

How to Set Up Medical ID on your iPhone

How to Recover Deleted iCloud Files on iPhone, iPad, Mac, and iCloud.com

Can’t Transfer Photos or Videos from iPhone / iPad to Windows Computer? How to Fix

How to Share Audio with your Friend using AirPods or Beats

Pages

  • About macReports
  • Contact Us
  • Privacy Statement
  • Terms of Use

Tags

AirPods Apple Car Apple Card Apple Company Apple ID Apple Music Apple Pay Apple TV Apple Watch Apps App Store Backup Black Screen Bluetooth Catalina FaceTime iCloud iMessage iMessages iMovie iOS iOS 14 iPad iPhone iTunes Keyboard Mac Mac Battery MacBook macOS macOS Big Sur Mail Mail App Messages Notifications PDF Photos Safari screenshot Siri Spotlight Search Update Wi-Fi Windows YouTube

Search macReports

Categories:

  • Guides
  • How to
  • News
  • Not working?
  • Tips and Tricks

About macReports:

This website is founded by Serhat Kurt. He worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University.

Stacey Butler

Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana.

 

This website is not affiliated with Apple.

Copyright © 2021 / macReports

This website uses cookies. By navigating around this site you consent to cookies being stored on your machine.Accept