Some iPhone users have said that they are unable to use Google search when they use the google.com site with Safari, instead of the Google app, on their iPhone. The problem is that the Google Search screen disappears when the Google search field is tapped to start typing. Thus, users cannot do a Google search. More specifically, the search bar seems to disappear behind the URL address bar making it impossible to enter text when attempting to use it. It is also impossible to pull down the page to make the search field appear again. Users have said that the Google app works fine, and this issue only affects the google.com website using Safari.
When the search field is tapped, your recent searches will appear with the text field above them. As you can see below, the text field is gone:
In this article, I list several steps to resolve this issue. Before trying anything, you may want to restart your iPhone. Restarting may fix your problem. If restarting does not help, then try the steps one at a time in order.
Update your iPhone
Ensure that your iPhone has the latest version of iOS. Since Safari is part of iOS, updating will also update Safari if there are updates to Safari. You can check for updates by going to Settings > General > Software Update. If there is an update, follow the instructions and update your iPhone. Simply tap the Download and Install button and follow the steps. After updating, open Safari and check if you can use Google search.
Clear website data and cache
If your issue continues, delete website data in Safari to try to fix this problem. Following the steps below will erase history, cookies, cache and other web data. You should also note that when you do this, the data will also be erased from your other devices signed into the same iCloud account.
- On your iPhone, go to Settings > Safari.
- Tap Clear History and Website Data.
- Tap Clear History and Data to confirm.
- On your iPhone, tap Settings.
- Go to Safari and scroll all the way to down and tap Advanced.
Change the Zoom
It appears that this problem is a coding glitch. Changing the zoom may address it. You can change the zoom just for Google without affecting the other websites.
- Open the Safari app and visit google.com.
- Then tap the AA button located at the left side of the URL bar.
- The first option is zoom. Tap the bigger A to increase the zoom to 115% if it is set to 100%. Tap once to increase.
Does the search field still move up too much and disappear behind the URL field?
A side note is that you can change the zoom for all websites too. However, this may not be ideal as all the websites you visit will appear bigger after this change.
- Open Settings and tap on Safari.
- Tap Page Zoom.
- Set the Page Zoom to 115%. If it is already set to 115%, try changing it to something else.
Now open Safari and see if your problem continues. If this does not fix your problem, you can change back to your original zoom setting.
Change to desktop version and then mobile
If the issue continues, try this tip. We will turn on the desktop version and then turn it back to the mobile version.
- Open Safari.
- Visit Google.
- At the left side of the URL bar, you will see the AA button. Tap that.
- Then tap Request Desktop Website.
- The page will reload, and now you will see the desktop version as you would see on your computer.
- Now tap the AA button.
- Tap Request Mobile Website. The page will reload again to show the mobile version.
- Test your problem.
- How to Google Reverse Image Search on iPhone
- How to Delete All Google Search History on iPhone, iPad or Mac
- How to Use Google’s Hum to Search a Song on iPhone
- Google Chrome Showing Blue Horizontal Lines, Fix
- Google Maps Not Working? Fix
- Safari “This Connection Is Not Private” Warning
- Safari kCFErrorDomainCFNetwork Error, Blank Page Fix
- Safari Private Browsing Button Missing? Fix (iOS)