Siri Not Working On Your Mac? Fix

This article explains how you can fix various Siri problems on your Mac. There are many things that can cause Siri to stop working. Mac Siri is Apple’s virtual digital assistant.

This article will help you if you are having an issue with using Siri on your Mac. If Siri is not working on your iPhone or iPad, then see this article.

If Siri has stopped working for you, try these macOS Cortana fixes to get Siri going again. This is an important problem because you will not be able to use Siri on your Mac until you fix this.

Before we start, please note that Siri on Mac requires macOS Sierra or later. Furthermore, it is possible that Siri is down. Apple may be experiencing issues with Siri. You can check this by going to the Apple System status site. If Siri is green, everything is working. If not, just wait, Apple will fix it.


Let’s start with a simple one. Restart your Mac. This may resolve your problem. You can restart your Mac by going to the Apple menu > Restart (top menu bar).

Siri is not enabled on Mac

Make sure that Siri is enabled on your Mac. On your computer, click Apple menu > System Preferences, click Siri and make sure that the “Enable Ask Siri” box is checked.

Enable Siri on Mac

Update your Mac

Make sure that your Mac is up to date. You can check for updates by going to Apple Menu > System Preferences > Software Update.

And if there is an update available, click Download and Install.

Siri is disabled Parental Controls

Another issue is that Siri may have been disabled in Parental Controls. You can check this by going to Apple menu > System Preferences > Screen Time > Content & Privacy. Is Content & Privacy Restrictions are enabled? Click the Apps tab and make sure that the Siri & Dictation option is selected (allowed).

Siri allowed on Mac

Make sure the Internet is working

Make sure that your Mac is connected to the Internet. If this is the case, Siri may say “I am having trouble with the connection. Please try again in a moment.” Or “Siri not available. You are not connected to the Internet”.

Siri not available

Make sure that your Mac or Macbook is connected to the Internet. If you are having issues, you may see this article regarding what you can do when your Mac doesn’t connect to the Internet. You can also try the following tips:

  • If possible, use a wired connection.
  • Turn off Wi-Fi and on by clicking the Wi-Fi icon in the menu bar.
  • You may want to reset network settings on your Mac.
  • Use Wireless Diagnostics to troubleshoot this problem. Here is how:
    • Quit all open apps.
    • Press and hold the Option Key and click the Wi-Fi icon (menu bar) and choose Open Wireless Diagnostics.
    • Enter your password, and follow the onscreen instructions. Wireless Diagnostics

Is the microphone working?

It is possible that your microphone may not be working properly. Here is what you can do to check this issue further:

  • Check your settings by going to System Preferences > Sound > and click the Input tab. Make sure that your settings are correct. Change Input Volume by dragging the “input volume” slider to see if that makes any difference. Mac Microphone
  • If you are using an external microphone, make sure that it’s connected to your Mac.

Siri not giving expected results?

If you think that Siri is not yielding good results, try rebuilding the Spotlight index. Here is how:

  • Go to Apple menu > System Preferences > Spotlight > Privacy and then drag the folder, files or disk that you want to index again.Spotlight Index on Mac

Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile.

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5 thoughts on “Siri Not Working On Your Mac? Fix”

  1. Hey guys I tried everything that is said here and finally got it to work. I had to enable listen for “hey Siri” on my phone only then could I get “hey Siri” to work on my Mac. Try it out good luck

  2. Did everything. Siri only works when I click on the Siri button. Doesn’t respond to Hey Siri. Microphone is working, input volume set to max, and lid on my laptop is up.

      • I upgraded to Big Sur and then did the one fix. Siri did not work. I erased Big Sur and reinstalled without the fix. Siri now works. In both cases Siri did NOT show in the list as requesting microphone use. So I think it is fix related. I have a 2013 MacBook Air.

        • Hey I hope by now you guys were able to find ways to resolve the problem with your Siris. For me, I basically reset her by:

          Going into “System Preferences” > Clicking on “Siri” > unchecking the box “Enable Ask Siri”, then rechecking it > Made sure to check the box “Listen for “Hey Siri” > went through her recognizing my voice

          And she worked as good as new. I think the Monterey 12 update might have made her forget my voice or something.


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