Several users have said that they see the following error message when they want to use Apple Music.
The error message says: This account does not have iCloud music enabled. Apple Music has not been linked to this account.
If you are having this issue, then this article is for you. It appears that this issue affects the iPhone, iPad, and Mac users.
Please try the troubleshooting steps below in order. After trying each step below, test to see if you’ve fixed your issue.
See this article if you see the “You’re Already an Apple Music Member” message.
1. First, check to see if there are any Apple Music outages. You can check if there are any service interruptions by visiting the Apple System Status page. Here is how:
- Visit the Apple Status page [link].
- This page lists all of Apple’s online services.
- Find Apple Music.
- If you see a green dot icon next to Apple Music, then everything is up and running.
- If there are issues, you will see other icons such as red or yellow triangle icons. The page will provide you with more details regarding outages.
See also: Can’t Turn On iCloud Music Library? Fix
2. Restart your device. Here is how you can restart your device:
- Mac: Click the Apple menu and Restart.
- iPhone X, 11 0r later, and iPad with Face ID models: Press and hold the power (side or top) and the volume up (or down) buttons together until you see the power off slider. Then drag the slider. Wait until your device turns off. Then press and hold the power button until you see the Apple logo.
- Other iPad, iPod touch, and iPhone models: Press and hold the power button until the power off slider appears. Then drag the onscreen slider. And press and hold the power button until the Apple logo appears.
3. Please ensure that your devices have the latest version of iOS, iPadOS, macOS, or iTunes for Windows. You can easily update your iPhone to the latest version of iOS, iPad to the latest version of iPadOS, or Mac to the latest version of macOS. Here is how:
- Update your iPad or iPhone: Go to Settings > General > Software Update. And if there is an update available, follow the onscreen instructions.
- Update your Mac: Select System Preferences from the Apple menu and click Software Update.
- Update iTunes on your PC: Open iTunes, and in the menu bar at the top of the screen, select Help > Check for Updates.
See also: Can’t Sign In To The Music App On Mac?
4. Check your network connection. You need a cellular data or Wi-Fi connection. You may try the following tips:
- Turn on Airplane Mode and wait 10 seconds and then turn it off.
- Restart your router. Simply unplug it from its power source, wait for 10 seconds and then replug.
- Make sure that your device is not too far from your router.
5. Sign out and sign in.
- On your iPhone or iPad: Go to Settings > iTunes & App Store > your Apple ID > and tap Sign Out. And restart your iPhone or iPad and then go back to Settings and Sign In.
- On your Mac or PC: Open the Music app or the iTunes app and choose Account > Sign Out. Then restart your Mac or PC and then go to Account > Sign In.
6. Check the date and time. Make sure that your date and time settings are correct. Here is how you can check and then edit if they are not correct:
- On your iPhone or iPad: Tap Settings > General > Date & Time.
- On your Mac: Click System Preferences from the Apple menu, and then choose Date & Time.
You will also see an option to turn on “Set Automatically”. Turn this on.
7. Turn off and on Sync Library. If it is already off, turn it on. Here is how:
- On your iPhone, iPad, or iPod touch: Settings > Music. And turn on Sync Library.
- On your Mac: Open Music, and click Music > Preferences > General. And check the Sync Library box.
- On your PC: Open iTunes and Edit > Preferences > General and iCloud Music Library.
8. Reset network settings. On your device, go to Settings > General > Reset > Reset Network Settings. Please note that this will wipe out all of your network settings. For example, your saved Wi-Fi passwords will be erased. You can also reset your network settings on your Mac.