Several iPhone users have said that the iPhone appears to be in Airplane Mode even when they haven’t activated it. Users have further said they see the Airplane icon in the upper corner of your display even when Airplane Mode is turned off. And, furthermore, some users have reported that they see no other status symbols and icons (Wi-Fi, signal bars, battery, etc) at the top of the screen except the Airplane icon. This article explains how you can fix this issue.
You can turn on Airplane Mode easily. The Airplane Mode icon will appear when it is turned. You can also easily turn it off at any time. When it is off, the icon should disappear.
When you put your phone in Airplane Mode, the wireless features (Bluetooth, Wi-Fi, GPS, or cellular) are disabled.
Restarting your iPhone may fix your Airplane Mode. Here is how you can restart your iPhone:
- iPhone X, 11, 12, 13, or later: Press and hold the side button and the volume down (or up) button together until you see the “slide to power off” screen appear. Drag the slider. Wait 30 seconds for your iPhone to turn off. Then press and hold the side button until you see the Apple logo.
- Other iPhone modes: Press and hold the power button (sleep/wake) until you see the power-off slider. Move the slider from left to right. Wait for your iPhone to turn off. Then press and hold the power button again to turn on your iPhone.
Ensure that your iPhone has the latest version of iOS. Apple uses software updates to introduce new features, bug fixes, security patches, and other optimizations. Updates are free. You can go to Settings > General > Software Update to check for updates. And if there is an update, follow the onscreen instruction to update your iPhone.
Force-restart your iPhone
You may want to force restart your iPhone. Force-restarting your device may fix unusual behaviors like this. This is a good idea if a simple restart does not help you. Here is how:
- iPhone 8 or later: Press and release the volume up button and press and release the volume down button and then press and hold the power button (side or top) until you see the Apple logo.
- iPhone 7 models: Press and hold the volume down and the power button at the side time until you see the Apple logo.
- iPhone 6s or earlier: Press and hold the power button (side or top) and the home button together until the Apple logo appears.
Reset Network Settings
If you are still having this problem, you may want to reset your network settings. This will not delete your photos, app, or other data. But it will erase your Wi-Fi passwords, VPN settings, etc. You can reset your network settings by going to Settings > General > Reset > Reset Network Settings.
If your issue persists, you may want to contact Apple Support. Apple offers a live chat support option. Your device may also have a hardware issue and you may want to make a Genius Bar appointment. And lastly, you may want to report this problem to Apple.